Very Disappointing Experience – Not Recommended
I had a very bad experience staying at this hotel with my husband. We reached late at night, and the room given to us was extremely small and congested — barely enough space for one person to stand comfortably. It was nothing like what we expected or saw in the pictures.
When we asked for a better room, the staff was rude and demanded extra money. Their behavior was completely unprofessional and insensitive, especially considering it was already so late at night and we were tired from traveling.
On top of that, the price was way too high for the kind of room and service provided. It was a complete letdown and left us feeling helpless. I would strongly advise others not to choose this hotel, especially if you're arriving late or expecting even basic courtesy...
Read more"The stay at Hotel Madonna Palace was excellent. The rooms were spacious, well-maintained, and offered a comfortable retreat. The staff was exceptionally hospitable, providing top-notch service throughout our visit. The hotel's central location made it convenient for exploring the area. With a pleasant ambiance and thoughtful amenities, it was a memorable and enjoyable stay. I would gladly return for...
Read moreextremely satisfied with all there service, the staff are very helpfull, I came to Amrita for a treatment for my parents and the hotel helped me a lot , very near to Amrita, very opp to kr bakery one of the best food hubs in kochi, will surely visit them again in...
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