The hotel is located inside a hardware and heavy engineering market beside the Suru River. But the river is not quite visible from the hotel balcony or rooms.
Twin tower hotel with a common green lawn with seating and common balconies in each floor in both towers look like mice.
While the staff are very responsive in service, food was a big disappointment. We experienced spoiled corn and an insect in the soup maybe accidentally. But again at dinner, the veg ball in Manchurian wasn't cooked well and felt uncooked. Chicken in curry was completely hard with no taste, and seems to be frozen chicken for many days. In breakfast, mixed Paratha was mostly uncooked and most people are leaving the uncooked outer part in plates.
I didn't get hot water on tap at 4:50 AM. Toilet flush hardly dispenses any water in each flush. Need minimum 3 to 4 flushes in 5 mins apart to clear the waste.
Over all these manager showed the absolute patience to listen to me and promised to rectify the food and toilet issues which are in their control.
Thanks to the open and...
Read moreHotel Kargil Heights, situated near the picturesque Suru River and adjacent to the TFC, offers a serene getaway with ample opportunities for leisure and exercise, thanks to its proximity to a playfield and garden. The hotel stands out for its cleanliness and well-maintained premises, ensuring a comfortable stay for all guests. The staff are commendable for their friendliness and helpfulness, enhancing the overall experience. Additionally, the hotel's unique feature of having its own vehicle repair and tyre shop nearby adds a layer of convenience for travelers. This combination of amenities, location, and service makes Hotel Kargil Heights an excellent choice for both leisure and...
Read moreWe were 3 couples and 1 kid stayed at this property for a day and the hospitality received from them was outstanding and location is ok. Food was really good and the property had a lovely big lawn. We really like the Staff and the manager. Climate was cold for us and they had room heater but it wasn’t working well to heat the room. Overall we loved this property and highly recommended for your stay at Kargil. Hotel Manager Vijay Sharma and the staff was from Jammu were really great. We had booked another hotel by our tour guide as that hotel went full so they arranged us another hotel. But we liked the hospitality. They arranged us union cab for local...
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