I recently had the pleasure of staying at this wonderful hotel, and I must say it exceeded all expectations. From the moment I checked in, the staff was courteous, attentive, and genuinely welcoming, making the entire experience feel warm and personalized.
The room was clean, well-maintained, and thoughtfully furnished, providing a perfect blend of comfort and style. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day.
The food was a highlight of the stay—every meal was delicious, freshly prepared, and beautifully presented. The variety offered at breakfast, lunch, and dinner catered to all tastes, and the restaurant staff were professional and accommodating throughout.
Additionally, the hotel facilities were top-notch, from the well-equipped gym to the relaxing lounge areas. Everything was organized and accessible, creating a seamless and enjoyable experience.
Overall, this hotel offers exceptional hospitality, excellent food, and outstanding service. I would highly recommend it to anyone looking for a comfortable and...
Read moreIt was the worst ever experience me and my wife ever had. I was pushed to pay hefty amount for Non A/C room..i was charged for Rs2500 for night stay including dinner and Breakfast . we thought that this is the standard rate all over matheran as mentioned by one of the sincere and always-think-about-customer type guy (ofcourse he was not and was just there to make business and we trusted him ).It was late at night so we did not look for other options we In the morning we found much better room at the price of 700/800 just near the railways station (in the market ) It was better maintained and cleaned.Then we realised we were looted big time.||||Room condition (Dim looking light , Bed tv , bed sheets was 15-20 year old and seems never changed.Hot water from bolier was brown in colour. Food was half cooked and pathetic. Service staff listens to you but they do not have the things to provide you,||||Never ever go to this hotel. Not...
Read moreExcellent Hospitality & Service: The staff is described as polite, helpful, and provides excellent room service. Guests appreciate the 24/7 service and responsiveness of the staff. Good Food Quality: The food, often a buffet including breakfast, lunch, and dinner, is described as very good and delicious, catering to various tastes, including options suitable for children. The hotel is a pure vegetarian establishment. Comfortable & Clean Rooms: Rooms are spacious, neat, and clean, providing a comfortable environment for guests. Convenient Location: The hotel is located on Kasturba Road, near the Matheran Railway Station and within walking distance of the market. Amenities: Hotel New Krishna offers amenities including a swimming pool, described as "good", according to one Google user. Family-Friendly: The hotel is considered...
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