Super Townhouse by OYO Eastern View Formerly Vihaan Residency — Hotel in Punjab

I booked this hotel through Agoda and was very disappointed with my stay. The pictures shown while booking were misleading — they displayed deluxe rooms, but I had booked a classic room. On arrival, the room was nothing like the photos.

The room itself was very dirty — syrup spilled on the table, hair on the bed, and an unclean washroom. No toiletries were provided initially, and even after requesting them, it took almost two hours and repeated calls to get basic towels and toiletries. The in-room telephone didn’t work despite multiple complaints, making communication very inconvenient.

Overall, the service was extremely poor, housekeeping standards unacceptable, and the hotel did not provide even basic cleanliness or...

I'm a Bullet Motorcycle Club Biker. This time I was riding solo from Gurgaon to Shimla. On my way I requested in Bullet club group friends to suggest where I can stay in Chandigarh. ||||My friend MONEYish from Bullet club arranged my stay at Hotel VIHAAN RESIDENCY in Zirakpur Chandigarh area. When I reached this hotel I was welcomed nicely with a complimentary welcome drink, a glass of buttermilk/lassi. Wow it was really refreshing. With Moneyish's reference, I received a great deal, all inclusive with breakfast and VEG buffet dinner in just INR 2000. ||||ITS A NEWLY BUILT HOTEL PROPERTY- 3 Star STANDARDS||||ROOMS ARE LARGE IN SIZE||||BEDS ARE VERY COZY AND MOST LUXURIOUSLY COMFORTABLE.||||BATHROOM IS BIG IN...

I had a horrible experience at this place I paid for 2 days and didn't stay there for 1 hour disappointed is on another level even the platform Goibibo where I've booked this hotel they weren't helped me. They didn't refund my money instead they torture me in every possible way I was on for 2 hours with them they are putting me hold again and again and lastly Goibibo team said " I'm sorry we can't do anything as the manager of that hotel was not agreed that he misbehaved with me " like seriously why would he agreed?? Why he showed his true colors in front of everyone. In fact I've emailed every evidence of this incident still I didn't get...