Hotel De Costa Palace — Hotel in Uttar Pradesh

Rooms are very dirty, stain marks on blanket and bed sheets, there was no iron available with the hotel so you can't press clothes on your own, Rajnigandha spit marks in the room and bathrooms, key do not work in the locks so had to change rooms as I didn't want to leave my belongings unlocked. Very very bad. This is definitely not a family place. No mosquito repellent and even soaps were not provided by the hotel. Had to buy slippers, soaps and not even one litre of water was provided, and was asked to...

Worst 👎 experience, I booked a room on MMT app but when we reach the hotel they denied to give us a room because they demands extra money and we reached there at midnight so it's very very bad experience, after that we complain to MMT customers care then they give us a room in other property, so I advice everyone don't...

Hotel are very luxury Standard top quality rooms,,night service provided by staff's from very good ,,Manager also good friendly behaviour all the staff well maintained of every guest inquiry problem like food, wine 🍷 as many lot of things I suggest you come into Banaras so go their and anjoy these hotel...