Radisson Blu Hotel Rudrapur — Hotel in Uttarakhand

My worst experience I’ve ever had in my entire stay at hotels till date in any 4 or 5 star hotels.

I’ve stayed at many Radisson Blu hotels earlier as well in Delhi, Amritsar, Gurgaon etc. This was worst of them all

This hotel firstly lacks Professionalism.

Nobody is there to greet you or help you with all welcome formalities as soon as you reach there.

You have to continuously keep asking them to get your luggage to the room or any such queries that is basically to be informed by them such as details of your room, basic hotel amenities, wifi and restaurant queries.

You have to call the housekeeping, reception, in room dining n number of times just incase you need a single thing in your room.

Now talking about the room-

Extremely disappointed with the room, I booked a business class room and still it look like a very basic hotel room.

The water kettle was not working at all besides complaining At the reception what I get to hear is I can just provide a feedback so that they look into it from next time.

The tub had a broken handle, and the water would just not stay in there as it kept leaking and sinking at the same time. The hand shower attached to it was leaking as well.

The flooring of bathing area was so dirty that I could literally see the dirt coming off when the water hits the floor.

*Hot water was not available as I believe the geyser too had some technical issues.

*If you look into the information provided regarding the room amenities available, I got ONLY 40% of it. Rest 60% was just a joke for them. No fruit wine available, no cookies, no beverages, no alarm clock, snack basket, no dental kit, and the counting keeps on going. Had to call again and again just to get some water at my room.

*Ordered food around 2 am, got burnt rotis, tasteless kadhai paneer, no salt & pepper sachets. If you have your kitchen open at this time why don’t you actually appoint a staff who is available to pick your call and work with full concentration. The food was not eatable at all, kadhai paneer was so tasteless, and to make it better I got burnt rotis. Horrible experience.

Honestly I can’t believe I have just been to a freaking 4 start hotel. They were not even interested or inclusive of receiving any feedback. When tried complaining all they had to say is “sorry mam” but you can provide a feedback on their site rather than working on it and providing us a different room.

My final verdict, THE ROOM WAS NOT WORTH SPENDING A SINGLE PENNY CONSIDERING ITS A 4 STAR HOTEL THAT TOO RADISSON BLU.

They lost my trust! And I wasted my money and time...

#RadissonBlu #Rudrapur #Uttrakhand

Now that the hard times are almost over, I mean the Corona is nearing over, the time is to start a normal life which we were used to, enjoy work with pleasure. This time we headed to #RadissonBlu #Rudrapur #Uttrakhand. By road it takes around five hours to be here, the only Five Star hotel in vicinity. This is a perfect stopover and can make day trip to Nainital, the famous summer destination for travellers.

#RadissonBlu #Rudrapur is approx hundred twenty keys hotel with a huge area in and around. It's on the highway and right on the road towards Nainital. This is also a perfect place for destination wedding which is a norm these days as they have huge lawns and Banquets. #RollsRoyce is there on the porch which can be hired for the functions. Mr Biswajeet Chakraborty has recently joined this hotel as GM, HM graduate with decades of experience, is very humble, courteous and sweet human being.

We had sumptuous lunch at #KumaonCafe, the twenty four hour coffee shop here. In the evening they have a regular live band. Started with Veg Wanton soup followed by delectable starters  like Rajma Galaouti Kebab, Alloo Tikki, Paneer Tikka, Mutton Seekh, Brocolli, Chicken Tikka,.... all were perfectly done with nice plating. Mutton Biryani was again delicious with full of aroma.

Morning breakfast we had in our room. Fresh fruits, juice, Alloo Parantha and Cholle Bhature. After breakfast we headed to see Haripura Dam which is half an hour drive from the hotel. It was a wonderful site yet govt. should do something to make it more attractive for the visitors. Lunch we had Dal Tadka, Mix Vegetable and Mutton Masala.... lipsmacking.

Evening we attended the live music session and enjoyed the dinner from the buffet. Loved the quesadilla from the live station, a Maxican dish, the tortilla stuffed with cheese, veges.

Next morning again we had fruits, juice and poori bhaji for the breakfast in our room. GM Biswajit Chakraborty arranged for a visit to #Nanakmatta Gurudwara which is approx one hour drive from #RadissonBlu #Rudrapur. Very smooth and nice drive with greenery around.

A wonderful time spent here. Thanks to the team for making our stay...

This review isn't so much for the hotel per se but for the third party vendors they have taken on their panel. Got married on the 12th February but the decorator left no stone unturned in ruining my big day. Don't remember the name of the enterprise but it's owned by one Mr Madaan. I have never come across such unprofessional behaviour in my life. The sound system was so bad, you don't see that even in the local Dusshera Melas which happen in local parks after collecting chanda. Absolute noobs were sent to operate it. On the day of the wedding, the sound guys were late by 2 hours! Then they didn't know how to follow a playlist. Completely ruined my entry because of the same. After a strong feedback (imagine having to go right after your pheras to explain things to the staff!). This happened during the reception/after party too. The phoolo ki chaadar wasn't ready even after 2 hours of the informed time and I ended up standing in the lobby for half an hour waiting! If this wasn't enough to frustrate us, the staff of decorator started threatening saying they won't turn the lights on if the payment isn't made immediately (this is when my dad is sitting for my pheras). We weren't late on payment, it was supposed to happen after the function, but Madaan's people don't know how to deal with respectable customers. Thanks to the hotel management for intervening. The experience with the hotel was largely ok (although they refused to help the groom's party with a request for the honeymoon suite decoration and the ACs in my suite continue to malfunction) but these left such a bitter taste, unfortunately for a once in a lifetime event. The only way to rectify it even to a tiny extent is to ask people to refrain from booking their events here until this absolutely disgraceful decorator is out of the Radisson contract.

Edit: thank you for the response. I want to reiterate and make it clear that the hotel management was very supportive in dealing with the whole ordeal with Madaan's team. Things which Radisson dealt with directly, like catering were great and our guests thoroughly appreciated and...