I recently had the pleasure of staying at Regenta Dehradun By Royal Orchid Hotels, and our experience was nothing short of exceptional. From the moment we stepped into the lobby to the time I checked out, every aspect of my stay was meticulously managed, creating an unforgettable experience.
Sales Team I would like to extend my sincere gratitude to Mr. Sahil, who played a pivotal role in helping me plan our visit. Their responsiveness, attention to detail, and in-depth knowledge about the hotel's offerings were instrumental in creating a personalized itinerary that exceeded my expectations. The sales team not only showcased a deep understanding of the hotel's features but also provided valuable insights that made my decision-making process exceptionally smooth.
Front Office The Front Office staff demonstrated unparalleled professionalism and warmth. The check-in process was swift, and the staff members were well-informed and eager to assist with any inquiries. Special mention to Anshika & Anjali for their outstanding hospitality and attention to detail.
Housekeeping The cleanliness and upkeep of my room were impeccable. The housekeeping team maintained a standard of excellence that exceeded my expectations. The room was not only spotless but also thoughtfully organized, creating a comfortable and inviting atmosphere. Kudos to the Executive Housekeeper Mr. Ramesh Chand.
F&B Service The culinary experience as a gastronomic delight. The F&B Service staff went above and beyond to ensure that every meal was a memorable one. The diverse menu, coupled with attentive service by Manoj, Nikhil, Saurabh, Deepak and others showcased the hotel's commitment to providing a top-notch dining experience.
Food The quality and presentation of the food were exceptional. Each dish was a work of art, and the flavors were a testament to the culinary expertise of the kitchen staff. Whether dining at Pinxx or enjoying room service, every meal was a delightful journey for the senses. Kudos to the Executive chef Naveen for crafting dishes that tantalized my taste buds.
Top Management The seamless coordination across departments reflects the effective leadership of and the top management team. Their commitment to maintaining high standards of service is evident in every aspect of the hotel's operations. I appreciate their dedication to creating a truly world-class hospitality experience.
Overall Experience In conclusion, my stay at Regenta Dehradun By Royal Orchid Hotels was a luxurious retreat that exceeded my expectations. The commitment to excellence demonstrated by the Front Office, Housekeeping, F&B Service, and the top management team is commendable. I highly recommend Regenta Dehradun By Royal Orchid Hotels to anyone seeking a flawless blend of opulence and hospitality.
Sincere Thanks to Mr. Pushp Dweep Bhargav(G.M), Mr. Ajay (F&B Manager), Executive Chef Mr. Naveen, Mr. Kamlesh (F.O Manager): I want to express my sincere thanks to Mr. Pushp Dweep Bhargav(G.M) and the entire top management team at Regenta Dehradun By Royal Orchid Hotels. Your leadership has undoubtedly set the tone for an exceptional experience. The seamless collaboration between departments and the commitment to excellence were evident throughout my stay. Pushpn Ji your dedication to creating a world-class hospitality environment has not gone unnoticed, and I am truly grateful for the outstanding service provided under your guidance. Thank you for making my stay a truly...
Read moreTo begin with, this is the worst Regenta hotel I have ever been to. The crew is undertrained and lacks the values of a trained four-star hotel staff, which is why the hotel requires so much work. Throughout my stay, I encountered a number of issues, like the three times my key card stopped working and the frightening situation where an unknown smoke began to emerge from the hotel's cabinets while I was waiting outside. I had to wait outside my room for over fifteen minutes each time. At a hotel like this, you would think it would have all the latest conveniences, but even after telling the staff, they did nothing to fix the issue of no running hot water. I had requested a cleaning on the second day of my stay, so when I returned, even though I had asked the receptionist to confirm that the room had been cleaned, it was still messy. In addition, the staff hurried our checkout after I informed them that I would need a late checkout because my flight was scheduled for a specific time, which caused us to leave many things in the room. Finally, the staff called us and accused us of stealing their hand towel, which is something I have never experienced in a hotel or airbnb. Would not...
Read moreRegenta Dehradun A Tranquil Retreat in the Heart of the City" Nestled in the heart of Dehradun, Regenta Dehradun by Royal Orchid Hotels Limited emerges as a sophisticated sanctuary offering a seamless blend of luxury, convenience, and impeccable hospitality. Our recent stay left us thoroughly impressed with the hotel's central location, pristine cleanliness, attentive staff, delectable cuisine, and swift service.
From the moment we stepped into the lobby, we were greeted with an air of elegance and warmth. The rooms were meticulously maintained, exuding a sense of tranquility and comfort that ensured a restful stay.
The highlight of our experience was undoubtedly the exceptional staff who went above and beyond to cater to our every need with a genuine smile. Their professionalism and dedication added an extra layer of charm to our stay, making us feel truly valued and pampered.
Additionally, we had the pleasure of dining at The BAR Salsa, a delightful spot within the hotel premises. This cozy venue provided the perfect ambiance for quiet drinkers, allowing us to unwind and savor our...
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