Four Points by Sheraton Balikpapan — Hotel in Balikpapan

This hotel's prime location near the airport is a major advantage, with a short 5-minute taxi ride costing around 35,000 rupiah. They also offer complimentary airport shuttle service starting from 7 am, which is convenient. However, the hotel is situated on a quiet street with no nearby amenities or convenience stores.

The hotel staff truly excel – they sent a confirmation message on the day of arrival and offered a seamless pickup service. The friendly atmosphere is palpable, with all staff, from the driver to the front desk and security, greeting me warmly.

The room was basic but sufficient for my business trip needs, providing the essentials for rest and refreshment. Unfortunately, the proximity to a mosque proved to be a significant drawback, with the loud call to prayer starting at 4:30 am and lasting until 6:00 am, making it difficult for me to get a good rest. As someone who prioritizes rest for business, this was a major issue.

Despite the excellent service, I'm giving this hotel 2 stars due to the noise issue, which made me unlikely to return. Apart from the early morning prayers, the stay would have...

need a brake, book a night, been here before it was nice. still nice this time, still can enjoy the time spend here. front desk is okay, nice n clean room, i even pay close attention at the coffe mug, which is nice n clean. room actually is flawless if I didn't notice that sometimes u can smell SMOKE out of the exhaused fan in toilet room. this is a non smoking room n they say this is a non smoking hotel n I hate cigarette. well. guest it's not really a non smoking hotel anyway couse there is a cigarette but in the toilet in the men's rest room @ swimming pool. restaurant? they serve me a soto banjar with only potato n carrot in it (@ first then the nice staff change it), a too salty fish n non cryspy chips, a lava cake without lava. restaurant's staff rudely moved the chair n table over n over like we weren't there. very polite. it's a non standard hotel food with non standard hotel staff at hotel price restaurant. and they charge me 21% tax n service? there not much variety @ breakfast at 8 o clock well if u wanna stay, the hotel is really nice, n enjoy restaurant...

This property delivers excellence across all key aspects, earning a perfect 5-star rating.

The breakfast stands out as exceptional, providing guests with an outstanding start to their day. The quality and variety of the breakfast offering demonstrate the hotel's commitment to dining excellence.

Sleep quality is particularly noteworthy, with remarkably comfortable beds ensuring guests enjoy restful nights. The rain shower adds a touch of luxury to the bathroom experience, enhancing overall room comfort.

Internet connectivity impresses with its speed, meeting the needs of both business and leisure travelers who require reliable, fast connections.

The combination of these well-executed elements - superior breakfast, comfortable bedding, luxury shower fixtures, and fast internet - creates a seamless and satisfying hotel experience.

For travelers seeking quality accommodation in Balikpapan, this Four Points property delivers a flawless experience that meets all essential needs for a comfortable...