Beautiful childfriendly hotel!
Initially it seemed that earlier negative reviews were confirmed especially in the area of being understaffed: our room wasn't ready in time probably mainly because of not enough staff. Later though we had very good experience with how the room (we stayed in a family cottage) was cleaned daily.
The location is really excellent: close to the sea, with a big swimming pool, close to the harbour and walking distance to the village centre with shops & restaurants. So the cleanliness only get 3 of 5 because of what mentioned before. Service gets 5 as we found that the staff was very helpful. At breakfast we could order omelet and scrambled eggs (not part of the buffet) and we could order some extra other specifics that was more fit to our Western food wishes (pancakes without green food colouring!! ;). Friends that came over were initially asked to leave the pool but when we explained that we assumed they could stay for a 50K fee pp (like we've seen other hotels deal with this), they allowed us. A broken lamp was fixed immediately upon arrival. When we asked for extra toilet paper or shampoo they would bring it immediately. When we asked where we could buy bread for lunch for our kids one of the staff got 2 loaves of bread for us and they didn't charge us extra for that! Breakfast was served earlier upon request (earlier than 6.30) since the ferry left early. Facilities 4 out of 5: fairly new, straight forward, practical. Only some broken things like tiles here and there that were broken and at reception, the ceiling had a hugh hole. WiFi was very weak (we took our Chrome cast but couldn't use it) and the signal for the TV was mostly bad. So if that's important to you, that might be a big bummer.
So in general, we found this a very very good hotel where the staff made our stay very pleasant and for sure we would like to come...
Read moreStayed at the wooden house. Nice accomodation, but keep up the maintenance. Vacuum the rooms instead of sweeping because of the open floorboards, the dust just flies all over the place. Breakfast is not much, very basic and the supposedly warm food is always cold. The coffee corner just has Nescafe sachets. Having normal coffee would make a difference. A better choice of bread would be nice. The pool is fine, but not much to do for the kids. Sunscreens, garbage bins and a small bar by the pool would help a lot. Having a private beach is nice but just to sit and relax, it is impossible to swim, no acces to the water. Guests just leaving their trash outside on the balcony doesn't do any good. The hotel staff is far below basic standards, they smile a lot and are very polite. But don't know much about anything if you're asking. Training would help a lot here. Had a good time here, just because of the accomodation. I wouldn't recommend anybody staying here if you're used to standard 3 ⭐ hotels/resorts. Keep building for the better, maybe we'll checkin some other time again when better reviews apear. All in all, check the reviews and learn from them. Look up what the 3⭐ standards are and try to use these. You'll have much...
Read moreThis resort is very close to the ferry and it's a great location. It does not have a beach of its own but you have a great view of the beach. You can't get into the water of the beach. The rooms are spacious. I had opted a deluxe room but had plenty of mosquitoes, there are corners of the rooms that needs better cleaning and the toilet was smelly when we checked into the room. The rooms are very avarage but are OK. I am saying this so you don't expect too much from here. The food is good for the localites, the drinks were very sugary for me and they had very less options for non local food. The food for foreigners or expats are not that great. But since there are many places you can reach from here so it was not a problem. I recommend this place if you want to be closer to the ferry and the main town. But do not expect too much...
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