Bale Eja — Hotel in Lombok

WORST PLACE TO STAY AS A COUPLE IF YOU NOT MARRIED|Upon arrival we had to pay double what was agreed via booking.Com even though it states we had 1 room for 2 adults (it actually says nothing about being married on the app) we were unable to share a room unless a marriage certificate was provided. I respect and understand the culture and religious values and we were happy to sleep separately but it is unfair to force others to abide and then force them to pay double the agreed price (which is fixed for 2 adults with no pre warning)||Secondly, we rented a motorbike and Ahamd automatically tried to take 20,000 for fuel- we used half a tank and it cost us 5,000 to refuel.||Finally, we spent hours trying to tell Ahamd( property owner) it is 200,000 to get from the port to the accommodation and we cannot just go back to the port as it is too expensive but he consistently refused us entry without providing an alternative solution.||I would never stay here again and from 9 months of travelling this is the worst hospitality we have ever received. Recommend staying...

It's new, clean, not in main road thus it is peaceful enough to stay. Room & balcony are spacious. It has roof top with two berugags (Lombok traditional gazebo). Staffs, owners are friendly. Rooms at second floor seem to have better circulation when the ac is off as the second floors has big windows just in front of room door. Open both doors to have fresher air. This place is also nice if you like to stay long time. The view from the balcony or roof top is quite nice. There is only one house right in front of it then you can see hills in the distance. Bathroom has shower, toilet and toilet shower and a tap. It is comfortable for moslem guests. Bed is comfortable. If you stay long time, they will change your bed sheet weekly. You can find food in main road which is not...

Since the first moment after arriving you can feel, that the owner and staff really care, that the guests have a nice stay, so you fell very welcome and at home.

Rooms are spotless clean (and no mold, which is not easy to find in Indonesia), with a nice balkony, confortable beds amd extra fluffy towels.

There is a nice terrasse on the 3rd floor, where you can in shade enjoy the view of the mountains. We ate our breakfast there, after a morning swim in the sea and stopping on the way to buy fresh fruits from the locals (both being a short walking distance).

The owner and staff also provide a lot of useful information for day trips in the...