Swiss-Belhotel Sorong — Hotel in Sorong

The main reason why we would not come back and would always choose the other Hotels in Sorong is the behavior of their reception staff and the drivers outside. Reception staff are unfriendly and not helpful and at the same time condescending. What an unpleasant experience. What was worse, was the behavior of the "taxi" drivers on hotel property. They try to rip you off, asking 200 k IDR to drive you to the ferry pier. And at the same time aggressively threaten your Grab and Gojek drivers and even turn violent on them! Disgusting and ignoble! If these taxi drivers weren't such a bunch of dishonest greedy people, if they would be asking reasonable prices, we would go with them. Instead they choose to turn violent on other human beings. Hotel staff tolerate this behavior and tolerate the ripoff.

If you don't mind this, hotel is okay for a short stay, i. e waiting for transfer. But there are better hotels for better price and service in better locations closer to the airport- like Aston or Favehotel (our favorite).

The entrance and community areas of Swiss Belhotel are quite promising, however, the rooms cannot keep up with that and thus lead to disappointment. They were superficially clean, but not on closer look. Towels were incredibly smelly. Our room had no view, but this did not bother us. Bed was huge and comfy, the pillows, too. Air con was cool and not too loud. Sufficient space and storage room for our luggage. Complementary water in the fridge. Breakfast choices were plentiful, quality of food was average, though. We do not recommend the restaurant for dinner, nor do we recommend the bar. Bintang 75 IDR, Coke was out of stock. Pool area is okay, not too inviting, no service at the pool. Pool closes at 6 p. m. and was hardly ever accessible during the day. Gym is too hot. When you step out of the elevator, water will...

I would love to recommend Swiss-Belhotel Sorong for your Business and Leisure visit to Sorong, Papua Barat Daya.||Hotel has Great location close by to the AirPort, they do have Great Hospitality, Best hotel in town. Beautiful lobby area and lobby bar to unwind, they do have good Products . Restaurant so beautiful with full of variance of breakfast to pamper yourself. The only one hotel with Resort ambiance and got Swimming Pool. They do have gym area and they do offer spa treatment as well.||Room got spacious and nice inside, recommended to book Grand Deluxe and all rooms got Balcony. The highest one I got chance to see was Presidential Suite which is feeling homey and big space. For you who wants to have meeting activities they do have some Meetings Rooms and Big Ballroom. New look with beautiful setup.||I got chance to explore some nature area which can be accessed close by from hotel around 45 minutes by car to see the etnic tradisional Papua house and the people. Its the artifical one but give real feeling as its surrounded by nature and hill. ||Of course when you go to Sorong, first in mind always Raja Ampat but I didnt have the chance to visit due to short stay. The hotel just easily access to harbor and the closest one only 5 minutes away. Besides they do have Bird watching activities to Explore as Papua is famous with the nature itself.||The Hospitality service from all Teams start from Security to Front Office, Restaurant, Housekeeping all of them are trully have their passion.||I would highly recommended to stay at Swiss-Belhotel Sorong, Papua Barat Daya.||Will be back soon for my holiday with my son soon.||Thank you Swiss-Belhotel Sorong, Papua...

To be avoided. The four-star rating is an exaggeration, only the price matches. Rooms were OK, but the bedsheet were spotty, the AC was so loud it was hard to sleep and the bathroom was extremely tiny and could do with additional cleaning. Getting the wifi to work took another trip to the reception, because they wrote down the wrong login data. The breakfast is really good, no complaints there. What made the whole thing horrible though: When leaving for the airport we ordered a car on Grab - like you usually do in Indonesia. But the drivers just kept driving past us and then cancelling. After 30 mins of waiting, finally one of the drivers texted us, that he cant stop anywhere within walking distance of the hotel, because there is a hotel-employed gang of goons threatening them with violence, so that guests are forced to book the expensive hotel-taxis. We went back to the reception and confronted them about this - and they were completely open about it, saying that they are protecting their business that way and that we have to pay 200k in cash for an airport shuttle (instead of 40k by Card on Grab). As we were flying out of the country we didnt have that much in cash, so the lady unjokingly told us to get some at the ATM down the street! Only after making quite a scene and telling them that our flight was in less than an hour they realized, they were about to create a costly travel insurance case - so they quickly brought out a car and rushed us to the airport for free. An absolute disgrace of...