RedDoorz Plus @ Grace Residence Surabaya — Hotel in Surabaya

DO NOT BOOK A ROOM AT OYO511.

You're better off going with RedDoorz or Airy. They have substantially better quality that OYO.

I've been trying for 3 months to get a refund I was promised by Sophia Terus. I STILL HAVEN'T RECEIVED IT.

If you use the pictures, this was the conditions of my room after cleaning to 2 different rooms (due to POOR SANITATION and UNCLEANLINESS) as well as after their "cleaning crew" attempted to clean the room TWICE.

OYO OFFERS UNACCEPTABLE AND DISGUSTING HOTEL CONDITIONS TO...

Frst impression was very good from the agoda review and from the exterior of building 👍🏻 But when we reached there The hotel is really specious but very dirty everywhere, feels like No1 care or clean . Just do formality to put dirty bedsheets back. Spider everywhere in room and corridor and all walls are dirty and dusty, bathrooms are supper dirty . Only I like is the wifi and AC worked normally. Else I wouldn’t choose...

We booked through booking dot com. Turn out when we arrived , the room does not look the same like on the pictures or anywhere even on Oyo application. This place is fake. How could you put nice pictures on every booking flatform. But in reality everything is just super dirty. Not...