Hotel Le Clou — Hotel in Arvier

We arrived at the hotel around 7.30 pm. The reception is downstairs, at the entrance to the restaurant. The hostess of the hotel came out to us and, apparently, the restaurant too. It seems that we prevented her from being engaged in a restaurant with our arrival .She copied our passports and gave us the keys. For my question if there is air conditioning in the room, the answer was No. There was also no fan. She gave us a room on the first floor, right at the entrance to the hotel. The window overlooks the roadway and the entrance to the hotel. It turned out to be impossible to open the window, otherwise everyone who enters sees what is in my room. Of course, we also could not undress. It was 37 degrees outside. Then I refused to take this room and asked for another one, so that at least in the room I could undress. And then the owner of the hotel, I want to emphasize that she is not a hired worker, suddenly jumped up and started yelling at us, and that if we don’t like it, we should get out of there. She screamed so much that I thought my heart would stop. In a fit of rage, she tried to tear up copies of our passports. I stopped her , saying that I agree to take this room . Since it was already late and there were no places in other hotels. We checked it. She kept shouting wildly, telling us every time to leave the hotel if this room was not suitable for us. In the end, I could not stand it and told her that I had been traveling for more than 35 years, but I had never heard such rudeness on the part of the hotel owner. I have never seen a hotel staff treat their guests like this. We are from Israel and we are always welcome everywhere. And we connect this case as a manifestation of anti-Semitism. Because the tone of this lady changed immediately after she saw our passports. By the way, local tourists drove in after us and she gave them a proper reception. I think this behavior is simply unacceptable! ...

DO NOT WASTE YOUR MONEY IN THIS HOTEL.. We had an extremely terrible experience at this place. We booked for 10 nights stay during the Ferragosto peak period. This is an old place where booking are done manually - literally written in a whole logbook and no one understand who write-who. When we arrived at 8:30 pm no one was in the counter so we went to their restaurant and had dinner. When we checked in they told us that they already gave our room to another group. Imagine us in Val D'Aosta without a place to stay in the midst of 9:15 in the evening. They are so empathetic and insensitive! I dont recommend this old place with nasty hotel managers, book Instead the next door hotel and dont waste your time and money with this...

Io mio marito e i miei cugini abbiamo trascorso una notte in questo hotel in quanto il giorno dopo saremmo dovuti andare alle terme di pre San Didier che distano circa 15 Min di macchina da li! Siamo stati accolti dalla proprietaria (gentilezza fatta a persona) che ci ha spiegato tutto bene, ha registrato i nostri documenti e ci ha dato le chiavi delle nostre rispettive stanze,site al 3 piano dell hotel,molto luminose accoglienti e soprattutto PULITE!! Anche il bagno! (Che non e una cosa scontata) Fornite di asciugamani per il viso per la doccia ecc.. Siamo scesi a fare un piccolo aperitivo prima di cenare ( l hotel al suo interno possiede un ristorante) Ci siamo accomodati al bancone del bar e abbiamo preso delle birre, unica nota dolente e che non ci hanno dato niente da mangiare insieme all aperitivo,quando abbiamo chiesto se ci potevano dare delle patatine la ragazza ci ha detto che non le avevano! A mio avviso se si offre questo servizio bisognerebbe avere qualcosina da dare agli ospiti! Siamo però stati contenti perché la ragazza ha trovato subito la soluzione...e andata in cucina e ci ha fatto avere l entratina che avremmo dovuto mangiare al tavolo! La cena e stata un tripudio di sapori colori e profumi e tante risate!!! Tagliere di salumi tipici della zona (fatti da loro)Flan di porcini,fonduta, carne cruda affumicata. Spaghettone con uovo sodo e tartufo Risotto Pacchero al pomodoro tutto accompagnato da due bottiglie di la touche che è un vino rosso locale. Buonissimo!!!!lo consiglio! Il giorno dopo colazione a buffet con dolce e salato caffè cappuccino succhi di frutta yogurt ecc... Ci siamo trovati benissimo e lo consiglio vivamente! Tutto lo Staff è stato molto gentile e disponibile a soddisfare ogni nostra richiesta! Ci ritorneremo...