Quality Hotel Green Palace — Hotel in Monterotondo

The wait staff is rude in the extreme. I am traveling with my daughter's school tour group and apparently we are only allowed to eat in a tiny room crammed with tables but there are no signs directing anyone where to go. My daughter got a breakfast plate and was just sitting down when one of the staff came out and started shouting at her "No, no, no!" and other words in Italian that I didn't understand. The waitress then pulled my daughter's plate from the table and thrust it into her hands after she stood up and pointed straight armed at this little room off to the side saying "Go, go!" I was completely astounded at her behavior. It was explained to us later by our tour guide that tour groups were to eat in the little room and he apologized for the behavior of the wait staff because my daughter and I were not the only ones to get yelled at. The next morning we went down, knowing what room we were supposed to eat in, and went to pick up breakfast in the main room and carry our plates out. We were yelled at again and a different waitress pushed my daughter into the little room and pointed at a side table that had cold eggs that were green tinted, prepackaged dried toast, orange juice so watered down it was see-through and the coffee machine was set on a timer so it only turned on just as our assigned breakfast time ended. I am so glad that I never have to go back to this motel ever again. Edit: I forgot to add that the water in the shower will switch to ice cold and scalding hot with no warning and because of the size of the shower stalls there is very little room to move out of the way unless you direct the spray to the back corner to give yourself room to jump over to the door before you freeze or...

I stayed here for two days and I really liked it. The elevators worked as they should. The rooms are clean and spacious, just like the whole hotel. The beds are very comfortable (I'm curious where they bought the mattresses because I forgot to look or ask hahaha, having polydiscopathy I rarely find a bed in which I can sit one hundred percent well). In the bathroom, everything is perfect in terms of water pressure and drainage. The only inconvenience was the fact that in the area of ​​the sink, a drop of water flows on the floor once every 1-2 minutes, and if you don't know this and enter the bathroom with socks on, for example, you can get wet and it's annoying, but of course that it didn't bother me so much as to leave a bad review because I felt very well here and I will definitely consider staying here again when I return to Italy. At breakfast there was a bit of a rush and agglomeration, which I didn't really like. Maybe this has to do with the group I was with, but I thought I'd mention it anyway, maybe the staff will find a better solution in terms of organisation in the future (the food was all right). The view from the room is not wow. Another thing that I didn't like so much is the fact that you can hear quite loud noises from the street at night, and for those who sleep without earplugs, it can be annoying. Overall, it was a pleasant...

Shabby modern hotel. Benefits, free wi-fi, clean towels, bedding, shower cubicle, comfortable beds and they understand English. Everything else poor. There is a supermarket next door where you can buy food and drinks. Breakfast basic continent food with less choice than other hotels in Italy. Evenings meals, not good, but this could have been caused by a limited budget set by our tour operator. First evening meal was a bowl of pasta with very little sauce and flavour, followed by a greasy chicken thigh/leg piece and lettuce dripping in oil (not a good olive oil). I forget the dessert as I wish I could forget the rest of the meal. Air conditioning freezing, which we could not adjust. As the bedroom window was warped we got a constant breeze which enabled us to switch off the air conditioning. Window on the inside was cracked from top to bottom and with the main road just beyond noisy at night.We would have requested another room but this was our second room which was worse previously and where the door did not lock. Overall convenient for a 35 minute train ride into Rome, but hotel could have been anywhere in the world. There was also an excessive room scent. Not sure where 4 stars came in, as no bar or facilities available,...