Hotel-Restaurant Al Gallo Forcello.1530 — Hotel in Pontebba

I’m so sorry about this bad experience what we had to deal with at this accommodation. |We spent here 4 nights, due to a skiing holiday. We deliberately booked a separated more spacious family room for comfort (costed 50€/night). |On our arrival the room was dirty, and smelling. There was someone else’s trash in the bin, and hair all over the bathroom. Next to the beds on the floor and on the windows there were many dead flies and lots of spider webs. ||The heating in the rooms came from the Middle Ages, never worked and it was broken on several places. When we mentioned this problem to the staff, they made it somehow to be “turned on” for a couple of hours, then it was blowing cold air again. Ridiculous especially when there are -12 degrees outside. ||About the half pension: |In the morning the breakfast is OK, never changing, not too much variety, but for a 3 start hotel it’s alright. |About the dinner; it works funny. You need to order the food the previous night. The amounts are so small like in a gourmet restaurant. But the quality is bad and the food tastes like nothing. |They gave the feeling that they are trying too hard to show something what they are really not prepared for. |One sure, there’s always pizza margherita (as big as my palm) and spaghetti bolognese available. Shame on the Italian kitchen. ||The elevator doesn’t work properly, it has a feeling that it will break anytime. ||After these 4 nights of stay, we couldn’t believe it that we paid 1600€ for 3 person for 4 nights on a high season, and this is what you get for this much amount. |We are highly disappointed. Hope they will change something about this, because the location of the accommodation would be incredible. |But one sure, we never gonna come back here again. |I attach pictures of...

SCAM pictures! In need of renovation, bad hygiene, poor quality

I’m so sorry about this bad experience what we had to deal with at this accommodation. We spent here 4 nights, due to a skiing holiday. We deliberately booked a separated more spacious family room for comfort (costed 50€/night). On our arrival the room was dirty. There was someone else’s trash in the bin, and hair all over the bathroom. Next to the beds on the floor and on the windows there were many dead flies and lots of spider webs.

The heating in the rooms came from the Middle Ages, never worked and it was broken on several places. When we mentioned this problem to the staff, they made it somehow to be “turned on” for a couple of hours, then it was blowing cold air again. Ridiculous especially when there are -12 degrees outside.

About the half pension: In the morning the breakfast is OK, never changing, not too much variety, but for a 3 start hotel it’s alright. About the dinner; it works funny. You need to order the food the previous night. The amounts are so small like in a gourmet restaurant. But the quality is bad and the food tastes like nothing. They gave the feeling that they are trying too hard to show something what they are really not prepared for. One sure, there’s always pizza margherita (as big as my palm) and spaghetti bolognese available. Shame on the Italian kitchen.

After these 4 nights of stay, we couldn’t believe it that we paid 1600€ for 3 person for 4 nights on a high season, and this is what you get for this much amount. We are highly disappointed. Hope they will change something about this, because the location of the accommodation would be incredible. But one sure, we never gonna come back here again. I attach pictures of...

Great place to stay for skiing in Nassfeld. Not direct on the slope, cca 350 m far away from the lift, but "ski in" for return. ||Very friendly and helpfull staff. Renovated spacious clean rooms with mountain view. Fantastic buffet with antipasti, main courses and desserts each day, lot of varriation for each dinner. Delicious. The staff speaks English,German, Czech, Slovak, Hungarian.||Hotel dosn´t looks pretty from outside, looks dingy, but the interier was renovated and warm atmosphere replaced a first impression.||Unfortunatlly there is insufficient capacity in ski room - boots heater. Very positive is sauna and wellness place.||Generally very good quality corresponding to price. 3 stars hotel where kitchen and staff are atmosphere makers.||Mind! Dogs are prohibited in winter...