Beware of this place! The campsite is nice and spacious, but the staff/owner is very rude!! I and my partner came back to the camp an hour late for check out because we went to central Karuizawa and got stuck in traffic due to peak season. When we were heading back, we already saw him from afar, walking towards our car, looking like he was going to attack us. I rushed to get off the car and said, âgomenasaiâ for being late and handed him the extra charge for late check out, but I was so surprised to see that he was fuming with anger! He was scolding us as if we were kids, and told us that we shouldâve paid extra in advance if we knew that we were coming back late. Nobody told us any rules when we got there except about the parking area. Had we known, we wouldâve definitely paid because itâs only 500Â¥ per person anyway. But, he didnât want to accept our money nor our apology. He just said, ârules are rules!!!â I told him that we couldnât turn back time and that nothing would happen if weâd just dwell on the problem rather than solving it. But, he crossed his arms and insisted that we shouldâve followed the rules. At this point, we got into a heated argument already. We kept asking him what he wanted us to do instead to resolve the problem⊠Should we clean the whole campsite as punishment? Should we kneel before him? But he just kept saying âi donât need your money! Rules are rules!â over and over again⊠It was very frustrating! He even said âi donât need money! NEVER COME BACK HERE!â Itâs such a traumatizing experience!! Iâm sure if it was Japanese people, he wouldnât even care! Even the night before, he kept following us around the camp and looking at us as if we were doing something wrong⊠we felt so uneasy! why was he like that? Because weâre foreigners??? If he canât trust any foreigners, he should just ban all foreign visitors and only accept Japanese guests!
The worst part is, after we walked out and started packing our stuff, he then tattled to other guests who were there! We felt pathetic because we canât speak Japanese fluently so we couldnât explain our side and defend ourselves from whatever he was telling them. I took a video of it but to protect the privacy of other guests, iâm only sharing a screenshot. In this screenshot, you can even see that he was pointing at us while telling them the storyâŠ
Weâll absolutely never come back to this place!...
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   Read moreOne of the best camping sites in Japan. Extremely clean site with hot showers with plenty of rooms. There is a stream that crosses the camp site which make a good atmosphere. Also, a there is huge supermarket about 10min walk from the site, making it easy to access fresh Karuizawa vegetables and meat. Owner is really nice and offers good tips about using the site. Its newly renovated in April so super good conditions. I would recommend to anyone camping in Karuizawa. If I were to really pick one downside is that its a bit far away from public transport. But, its also a good point as it is far away from the city...
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