Kinugawa Onsen Ryokusui — Hotel in Nikko

We were happy to get a room finally, because all the Hotels in Kinugawa were full only at Ryokusui there were still rooms available. But we were disappointed about a couple of points: The reception guy was not very friendly. ||There is no internet in the Hotel also not in the Lobby (they told us: Internet is only for our office not for the guests) ||The outside bath is very small and in the morning it is closed. ||Waitresses are friendly, but not trained. We ordered drinks, it arrived when we were almost finish with the dinner. In the morning they knocked wildly on the door for making the beds half a hour before they supposed to come. ||You can not use credit cards. ||You have to pay 500 Yen if you ask for some rock ice for your drinks!||You start to think who is there for whom? Who is the customer. This Hotel is not worth the price. (I have been in many Onsen Hotels in Japan during my 26 years Japan)||I have also one positive comment:...

It was weekend but only 2 family were staying in a entire hotel. We were here for Sakura night Festival, so didn't have a dinner but breakfast was very nice. Even Atsuyaki Tamago was warm. This hotel seemed little old but it was very clean. The staff was very friendly n nice too. The rever view from the room is super nice! there is a stairs to outside hot springs. So might be hard for elders but inside hot springs had elevator. We were the only one in a hot springs when we were there yay. Just be careful credit card cannot use here lol. This hotel is very simple, gift shop is small, no spa, basic hotel. But it was very clean n...

Traditional family style ryokan with indoor and outdoor onsen. Super quiet, with really good food. The big plus is that it’s only a short 3 min walk from the kinugawa koen train station, and it’s very easy to find. We didn’t speak any Japanese, but they still managed to communicate with us about dinner and breakfast time, and they were really patient!! It’s really good value for money, definitely would...