Hotel New White House — Hotel in Rumoi

An older, small-city hotel that was a definite "level up" from a mere business hotel. Room and facilities were fine/nothing special, but the breakfast was amazing. Real scrambled eggs (not instant, not runny), real bacon, good bread, real butter, real orange juice, and halfway decent coffee. If I'm ever in Rumoi again I'll try to book a room here, if only for the breakfast...

Rate was ~5500 yen, and breakfast was an additional 1000 yen (seemingly expensive, but as I mentioned, it was well worth it). A full load of laundry, all told,...

I booked a night at the Hotel New White House through Agoda and made a mistake in my dates. As soon as I got the confirmation email I realized my error and asked to correct the dates or, if that was not possible, to cancel and receive a refund. According to Agoda, the hotel refused to change my reservation or to refund my payment, although less than ten minutes had passed since I made the reservation. I am VERY dissatisfied with the service...

No Security and Poor Cleanliness

I was surprised to find that my hotel room had no bolt or additional lock on the door—something I consider a basic security feature. It didn’t feel safe. Additionally, the hallway leading to the room had a strong odor of alcohol and smoke, which made the overall experience unpleasant. These issues impacted my comfort and impression and we checked out almost immediately after...