Petit Hotel Gracey Tomamu — Hotel in Shimukappu

Title: A Charming Countryside Retreat with Some Winter Challenges Room Type: 1 X Cottage Family (18 m²/194 ft² | Non-smoking | 2 single beds and 5 futons).

I recently stayed at Petit Hotel Gracy Tomamu from December 17 to 19, booking the Cottage Family room. Here's a detailed review of my experience:

Pros:

Complimentary Parking: The hotel offers free parking, a welcome perk for travelers with vehicles.

Rustic Charm: The ambiance of Petit Hotel Gracy Tomamu is reminiscent of a European countryside stay, providing a unique and cozy atmosphere.

Proximity to Ski Area: Conveniently located within a short drive to the Hoshino Resorts TOMAMU ski area, making it an ideal choice for winter sports enthusiasts.

Cons:

Lack of Wi-Fi: Surprisingly, the hotel does not provide Wi-Fi, which can be inconvenient for guests needing internet access during their stay.

Cold Toilet Seat: The absence of a toilet seat bidet and the coldness of the toilet seat during winter might be discomforting for some guests.

Poor Snow Maintenance: The hotel fell short in snow maintenance, with staff not promptly clearing thick snow in the hotel area. Guests ended up helping each other push stuck cars, highlighting a lack of service and maintenance during the winter season.

Dim Lighting: The room lacks sufficient lighting, creating a somewhat gloomy atmosphere. Additional lighting fixtures could enhance the overall experience.

Limited Convenience Options: Guests should be aware that there are no convenience shops around the area. It's advisable to purchase necessary items from nearby stores before checking in.

Limited Dining Options: The lack of restaurants in the vicinity might be inconvenient for those who prefer on-site dining options.

Low Ceiling in Cottage Room: Taller guests may find the upper layer of the Cottage room uncomfortably low, leading to potential inconveniences.

Uncleared Snow on Pathways: The presence of uncleared thick snow on pathways can make it challenging for guests to transport luggage to their rooms, affecting overall accessibility.

In summary, Petit Hotel Gracy Tomamu offers a charming countryside experience with some notable drawbacks, particularly during the winter season. The lack of Wi-Fi, cold toilet seats, and poor snow maintenance are areas where improvement is needed to enhance guest satisfaction. Despite these issues, the rustic charm and proximity to the ski area might still make it a viable option for those seeking a unique...

Hotel Gracey/Graysee unfortunately wasn't what we expected. It was overpriced and underdelivered. With limited accommodation options left for our travels in Tomamu we now wish we paid a little extra and stayed somewhere else. We came to Tomamu to ski and picked this place for its free shuttle service. We messaged the property 3 days, 2 days and on the day we were due to arrive across multiple platforms and received no response. We ended up having to hire a car to get to the property. Our non-smoking room smelt, the beds in the loft had been used by previous guests and were unchanged, the heating was turned off leaving the room cold and the lights are off at 9 pm so you have to navigate the long corridors in the dark. The accommodation is overpriced considering they leave a bag on the door for fresh linen and you're expected to change it yourself. Unfortunately, this property, for us, put more effort into selling a 10kg bag of potatoes than they did in responding to concerns about our room. The meal provided on-site at an extra charge was tasty and you can sit around a fireplace in the dining area. However it was advertised to be all-you-can-eat and is definitely not. The room was spacious for the two of us and we had somewhere quite to lay our heads down at night which was a positive. They don't have a flexible cancellation/change of booking so be careful not to lock it in before you look...

The outward appearance of the hotel is very quaint. However, the decor inside was very dated and basic - almost hostel-like in its amenities. You can get a kettle and utensils from a common cupboard outside. The heater in the room looked like it was gas-based. It was near impossible to control the temperature in the room. One moment, it was too cold, the next moment, it was way too hot and we had to open a window to cool the room down. We also had to turn the shower on and leave the bathroom door open to humidify the room because the heater dried the air in the room out excessively. The bright spot was, wifi was incredibly fast! Breakfast had to be staggered as they only had a small dining area. It was very quaint, with a huge fireplace in it. Breakfast was bento-box style. Adequate. It doesn't look like there is lift access to this hotel, and there is a long flight of stairs up to the lobby area from the ground level. We had to haul our luggage up the snow-covered steps to get there. Unless there is alternative access, which I didn't see, it is not...