I had a very disappointing experience during my stay. The receptionist was extremely rude and unwelcoming, displaying a “take it or leave it” attitude from the moment I arrived. There was no sense of hospitality or professionalism, which completely ruined the overall experience. I expected much better service and basic courtesy at...
Read moreFM Hotel has a great location in the center of Shymkent. It is near great restaurants, shopping, parks, and attractions. The room was nice, clean, and cozy. It also had a balcony. The restaurant in the lobby has good local cuisine, coffee, tea, and a bar menu. Service was also great overall. I highly recommend this hotel if you...
Read moreVery nice room with a small balcony, large comfortable bed, nice bathroom (with dental kits), bathrobes, slippers, and room service. The breakfast in the morning was also very nice! Lots of fresh fruits and vegetables, breads, eggs, yogurt, etc. We were very happy with...
Read more