Platinum Hotel — Hotel in Burj Al Shamali

A friend of mine and I visited Tyre (Sour) in Lebanon and we stayed at the Platinum Hotel here. We are most impressed with the hotel. The rooms are clean, the staff are so friendly and the owner is delightful. The service has been outstanding in that whatever we requested, e.g a hairdryer and to ask them to adjust the air-conditioner due to the cold weather, someone was there to assist within 2 minutes of the call. The pool area and outside courtyard is stunning. Such a pity our time there was rained out. They also have a spa with a sauna and steam room and a hammam spa. The breakfast was pleasant and typically Lebanese but the breakfast staff were very obliging. On the Sunday that we were there, it was pouring with rain and there was no way to venture out for a taxi so the owner himself gave us a ride to the restaurant! How absolutely sweet. It is also a 5min walk to the Hipperdrome (Athaar al Bass). All in all, a great experience. We will highly...

I reserved a room through booking.com. once we arrived there we were shocked of the location. A tire changing shop right next to it. Horrible. Anyways we were provided a room on the 8th floor the highest. I cannot and will not tell you how old the rooms are and how horrible. I made a fuss and wanted to leave but the Manager wanted make sure I'm happy and was provided a bigger room a suite actually on the newly remodeled 3rd floor but no view of anything. The night passed as we only used it for sleeping. The facility needs to be taken care much more before granting it a 4 star grading. By the way breakfast...

Everything is great. Pet friendly, full size kitchen, large room. Tvs are too small and old. Internet is slow. Kitchen floor ( tiles) are dirty and not mopped.||No water given like other hotels. ||Kitchen has everything you need to cook a good meal, but...||Room 1604 was haunted. I could not sleep through out the night without someone poking me. I felt as if someone kept pushing my back and it was not my dog for sure. She was gnawing the whole time we were there, especially during the nights. It was not her usual self. I don't believe in ghost and I am not afraid. We decided to check out for a better place so I...