Planet Suites — Hotel in Keserwan-Jbeil Governorate

Extremely rude owner. He yelled at us just as we arrived because we entered the wrong room due to an error done by his staff. He promised juice, soft drinks and coffee which were NOT provided. If we wanted coffee we had to go drink it upstairs in his office (it was not allowed in the room, which is very weird) and the office was closed all morning until 10:30 am. The place looks nice yes, but the owner will make u feel uncomfortable and unwelcomed. Totally NOT...

the owner and staff are extremely unprofessional. the owner slammed the door open and started yelling agressively at us when we arrived because we entered the wrong room by accident due to a mistake made by one of the members. There is no drinks offered. zero precautions for corona are taken since the staff member and the owner never wear masks even when they enter the rooms.The place is nice and clean but the owner is so rude that's why i...

Really enjoyed my visit at planet suites. The staff members welcome you at the door and are very friendly. Moreover, the view that overlooks the suites is breathtaking covering the entire Mzaar ski resort. I was also welcomed with complementary drinks that tasted absolutely delicious. Planet suites is definitely a hidden gem and I suggest anyone reading this to...