They made us pay more than what was agreed apon with booking. That is an instant 1 star for me.
Even after we showed them the agreed amount on the booking app. They asked for 77RM while the price on booking was 57RM (taxes included). The person at the counter did not speak english, so when we told them there was a mistake in the price, she called over a colleage. The colleage showed us a picture on her phone of the price being 77RM, told us to pay. We showed them that on our booking app the price was 57RM. But they colleage just walked away. Leaving us with the non-english speaking employee. We paid 80RM. But did not even get our 3RM change back?????
Early check in is not available here. (Which is ok, but a little...
Read moreDon't book this hotel. Scammer! I booked this hotel then someone from the hotel call me and said that they need to cancel my booking because the price in booking.com is too low. After that i received a msg from my bank that say that they deducted the amount. They cancelled it but i have to pay the amount. Why??? After i submit case in booking.com the property email me and said it is me who cancelled it. What??? I already checked with booking.com they said the property cancelled it not me. So...
Read moreThe blanket not really clean. Have long hair sticking on it so many and dusty blanket also....have so many smoking- burn-hole on the blanket. However, i love stay there bcs the deluxe room have an aircond and the aircond was good, have drinking water with hot tempt, clean washroom, have tv, i got promotion price . All good just not comfortable while sleeping. Should buy and provide new clean blanket so i can get...
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