Kembara Resort — Hotel in Terengganu

Not recommended:

We made our booking for the family room. The hotel staff reached back after a few days and said our room was no longer available and we were forced to be cramped in a small room for 3. With the size of the room, it honestly should only be a room for two.

Besides that:

1. Overpriced rooms;
2. Very small rooms with high price because of jacuzzi;
3. Dirty grassy water came out when using jacuzzi function thus not even able to use it;
4. Upon arrival, there were no hot water available in the bathroom for a few hours;
5. Despite having ventilation vents, bathroom remains smelly because no windows;
6. There was a power trip on our second night stay with no apologies given. Luckily the electricity was back by the time we return from our dinner;
7. No proper parking area;
8. Polite although confusing receptionist. Was informed for the snorkelling trip that he will bring us to the jetty. On the day of the trip, found out that ‘bring’ means to drive our own car and that he will lead us the way using his bike;
9. Area of the hotel was not kept clean. There’s a rubbish dump opposite of the welcome gate;
10. The balcony area was not swept and was very sandy.
11. No choices for breakfast. Nasi Lemak was served everyday and was told by the staff that other option will only be offered to guests if guests are staying for a number of nights;
12. The staff failed to inform us that room will be only made up if we leave the key at the receptionist;
13. Pictures of boats in booking.com/ other websites are false advertising. The boat we were on during the snorkelling trip are the normal boats offered by any...

Frequently travel to Merang and these area.||||New management and they did a great job furnishing their rooms and cleanliness. I would recommend travellers for transit before getting in Redang Island. Also those who plan to spend weekend for day trip to Bidong Island, Redang Island or Lang Tengah Island.||||Very comfy bed and bed sheets with Air Conditioned room. They also have Flat screen TV in rooms with own ASTRO decoders.||||A nearby local food stall selling fried rice, noodles and Tom Yam for dinner. ||You could also get to a Shell petrol kiosk for provisions ( they close at 10pm )||||Do not expect exclusive treatment here…but the staff did their best to accommodate us! Even offering service to buy our food at nearby food stall.||||They also have dormitory for...

The host was really good.. Visited them during Ramadhan Month.. The month where the muslims fast before Hari Raya.. They welcomed my family with an open heart and smile on the face..

We being an Indian Family, all our needs and food arrangements was very well taken care off.. Even my son who is 8 years old was handled well by the host during our snoorkeling trip..

Tip Top informations provided for every questions we had and for my surprise, I was informed that the one who actually hosted us was the resort owner’s son himself.

They made our family trip the most memorable one..

We will definitely return back to Kembara Resort for another Snoorkeling Experience @...