Hangar Inn Tijuana — Hotel in Baja California

Owners are great! Everything inside is beautiful, they have cameras everywhere for your safety and security officers are visible and do their rounds which makes you feel safe. Staff overall is super nice and customer service is key here. Lisbeth and Rosio at the front desk are very professional and answered each and every question I had about the hotel and offered suggestions on where to go and where to eat. Customer service is key! You won’t regret your stay here. Thank you to the breakfast staff the evening staff the cleaning staff, which I don’t know their names, but they did an excellent job, keeping the hotel clean and presentable at all times. I ran into Brisa a few times and she was great always cheerful and always busy cleaning. By the way don’t let the outside of the hotel or location fool you, it’s a super safe hotel, close to airport and there’s enclosed unground parking. Oh and rooms are gorgeous and large! Price is excellent.

*On an added note: If you leave a tip make sure the housekeeping supervisor (she was the large size lady) doesn’t take the tip when checking you out of the room. I was disappointed to find out I left a very nice tip for the maid who cleaned the room and SHE did not receive it because the supervisor chose to take it. I was informed by someone else of the hotel because I was concerned when I saw she grabbed the money. If the supervisor is not cleaning the rooms she should NOT take the tip! Sorry had to take two stars...

They took my passport as hostage, until they took money for cleaning. Despite having the card information. By the wash the “stains” are completely washable, but they charged me for new...

Obviamente es Hotel Nuevo todo está limpio y literalmente es sensacional El Servicio de Luz la Muchacha en Recepción está 5 Estrellas gracias a los dueños q la contrataron porq ella tiene muy buen servicio al cliente es sonriente y muy respetuosa Las habitaciones están súper voy a agregar videos de la entrada desde el elevador mi habitación y el restaurante Todo está súper bien Si vale la pena los $1800 por habitación sencilla Todo...