Fiesta Inn Saltillo — Hotel in Coahuila

My friends and my family stayed one night at this hotel and our stay was overall OK, the staff was very friendly and helpful, however there were some inconvenient. ||Our reservation was for a king size bed, we got a queen size in a room located in their platinum floor (2nd floor). The room was pretty, very comfy and big but I would had really liked having a bigger bed since I was travelling with 2 kids. My friends got a double room in the first floor, even though, their reservation was for king bed too. ||||We knew the weather during our stay was to be cloud, but our kids wanted to swim. So before making the reservation, we called to the hotel for asking if the pool was heated and they confirmed. During our stay, the water in the pool was really cold, of course they didn’t have the pool heater on.||||The food is OK, nothing extraordinary ... I recommend this hotel just for 1...

The condition of this hotel is not the best(clean but do not provide refrigerator and microwave in the room) but their front desk team are the best! The front desk team of the hotel is extremely friendly and patient. From the moment I checked in, they went out of their way to make sure I had everything I needed for a comfortable stay. A crucial point is they understand and speak English very well which helped me a lot as a visitor that do not know Spanish. Also, I was particularly impressed by their attention and attitude, which demonstrates their professional capacity in customer services and indicated that they were well-trained by...

The room was clean and stocked with ample bottled water. The mattress was comfortable. The front desk staff helped link us with drivers to the airport. We enjoyed the breakfast buffet. It changes slightly every morning, but always had made to order omlets/scrambles with fresh vegetables, a waffle station, loads of fresh fruit, pastries, sweets such as rice pudding, 3 fresh juices, pancakes, tostadas, bean dishes, and meat dishes. We thought $10 was a very reasonable price. The hotel is on the outskirts of town, about a 5 or 10 minute drive to...