Holiday Pier Hotel — Hotel in Mandalay District

I have stayed here for two nights and can definitely say that this is one of the best hotels I have stayed in so far. This 3-star hotel has incredible service, modern and very spacious rooms with great beds, a very relaxing spa and pool area, and my personal highlight, the most incredible and friendly reception...and in my opinion, it should be ranked a 5-star hotel.

In those two days, I had multiple questions and requests, and they did everything to help me within an hour.

I needed a SIM card; they organized one for me, as well as a bus ride to Bagan.

The reception clearly represents the heart of the hotel, and I will recommend staying here to everyone and, of course, stay here again myself.

All in all, it was a perfect visit, and the people here made it unforgettable and...

Stayed at this Hotel a few times since the earthquake in Mandalay, every time we come here, the services is just getting worse and worse, the wifi they have here, needs to renew every hour(this stay) last time 3 days stay no wifi, there is not enough staff in front desk to check in or check out properly, last time just checking out took me around 40 mins. No TV in their 100,000+ MMK rooms. Some of their rooms no hot water. Their manager nor management does not care much about the guest either, tried to complain about the situations but they just don’t care. I will not be staying here again. This hotel service quality does not...

I used to stay at this hotel once a month at least. Clean rooms, friendly staffs and management and nice panoramic view from the rooftop bar. So, I wanted to give 5 stars.

I met some guests who smoke cigarette in the lift and loud speaking in the corridor and door slam at midnights. (Not the locals for sure). I made a call to front desk and complaint about this issues. The management couldn’t handle these guest by any means. Just add the notice letters (in Myanmar and other languages) in the lift, and the guest didn’t pay...