We have stayed at Grand Jade based on a "Special Budget offer" which was described as having a smaller room and no breakfast included - a deal we were happy to accept to spend a bit less money. The price was still 24 USD per night, which on our overall travel to different places in Myanmar had already been sufficient to have outstanding service, good quality rooms and great placements. Our stay at Grand Jade can be resumed as the biggest error we could have done to come to Myeik.||||Here some points to line out the missing service and extremely unfriendly personal which was always excused by the fact we were only "Budget clients" (we met only great personal before and rated all other hotels from 8,5-9,6/10 as a comparison):||||- A blanket for your bed? Not if you are a budget client. Never saw this anywhere before, at homestays on trekking in Myanmar the hosts provided blankets. We had to fight to get one and even risked a supplement payment to have this "comfort". As there is a window (with view on another room directly without daylight) you cannot close correctly a blanket was absolutely not a luxury.||- Free shuttle is written everywhere and finally ... not for "Budget clients" which was definitively not mentioned for the offer (they even lined out this advantage)||- Bath room was a swimming pool (drainpipe bloked, therefore mildew)||- High humidity in the room||- Credit card payment? Huge surprise at the end, they only accept Dollar Cash? That wasn't the deal and after discussion with different managers, what a miracle, they found a card machine somewhere||- Free Wifi ? A joke... It worked 5 minutes per hour correctly and the rest of the time even text messages took a lot of time to load||...||- Privacy? No, business first. 9am when check-out is at 12 somebody already knocks at your door to make you leave and make the room. When precising the check-out time and will to leave at 12 not a word of excuse from staff, seems normal to even enter rooms who are still occupied.||- Customer centricity? They do not seem to care about good atmosphere, client orientation and points like this are not their ||||Searching for positive points:||- Placement is the reason why we chose it and the way to city center is in fact short (but there are lots of others, too ;))||- Some people might appreciate the direct agency service in the lobby to book a trip to the islands||- View from the rooftop (if you are ok to pay the double of quality restaurants for poor quality)||||Up to you if this is what your stay in Myeik should look like - all others we met in Myeik had better hotels, so we would recommend to...
Read moreWe were 15 persons for dinner today. i have chosen this hotel's restaurant because of it location and good foods. but very poor service. luckily i carefully ordered foods 4 hrs advance. we six arrived first and ordered drinks. their were about four waiters don't know how to deal with customers. they still away from us and teasting each others. i called them and order some drinks. they brought a bottle of myanmar beer by four waiters. a bought of water by four waiters. they worked four closely for a cook. they take long to get a glass of pineapple juice. when we ask to serve our whisky. they don't listen us and all gone to the kitchen to bring foods. i ordered some chips & cashewnuts for apperitif but they bring the same time with dishes.|they put all dishes on the table. they don't even know how to serve. the foods were good but the service was terrible !|they neglected the customers. |we have been many times as group but their service today was terrible! |we will never choose this...
Read moreStayed here during a business trip. It certainly wasn't a luxury hotel or anything alike but functional and felt reasonably clean. The hotel felt dated and the rooms are OK for a few nights. I had a room on the 7th floor which overlooked the town and partly the ocean which was great. The bed and in room amenities are all reasonably ok and you can definitively get by.||The hotel also has a gym but I didn't visit. Breakfast was terrible, there's nothing there to eat at all but at least the view was nice from the top floor.||The location is great. Right in the center of town and very close to all the key attractions. There's also a supermarket downstairs for your basic essentials and a number of local places to eat for very cheap. A hotel shuttle is also available to take you to...
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