This place is beautiful to the eyes but has cracks under the the veil of its beauty. The heating is just a wee oil heater that barely helped, the electric blankets on the bed were old and have dodgy wiring and the spa ruined our night. We planned a romantic getaway and spent an hour after relaxing in the spa mopping up the bathroom floor after a major leak issue with the spa (and with this, our clothing we took off got drenched). We noticed that this was not the first time this had happened, there was damage around floor level from previous flooding. We ended up with sore backs and in a less that desirable mood, the sleep in the beautiful but hard bed did not help this issue. In the morning we couldn't shower as we had no dry towels left. And upon explaining the incident to the owner we were told it had happened before. We were not offered a refund either in full in part, just told if we stay again we might get a discount. There is no way we will be staying again!!!!! Also note they have some "ecofriendly" regime where they don't wash your bedding for 5 days and encourage longer, they encourage reuse of your towels also.
The owner was difficult to communicate with but still ok to deal with as he kept a calm demeanor. He also sent a text apologizing for our terrible stay.
We stayed in the honeymoon suite with the 4 post bed and spa. Also note this room is advertised as sound...
Read moreKia ora. Room 111 has the views. Family of five 1 adult, two youths, 1 toddler under 5 and 6 month old baby. The grand son liked his comfty queen bed. His two kid sisters shared a single bedroom. Mom and baby on the other queen bed. So there was 2 queen beds and 2 single beds. The bedroom had two single. The shower and toilet adjacent family area (lounge) which suited the two youngsters and there is a lovely, nice, clean spacious communal shower and toilet room a few doors across the hallway. One queen in the open plan kitchen/dinner area and other queen off the lounge the sleeping layout worked out fine kept the whanau close. Only down-fall was no freezer for ice-cream only fridge but it had a good cooler so purchased fresh food every 2nd day. The kitchen/dinner space very tight to maneuver. Large dinning table great but squashed. Also beware the single room window opens out to next-door guest room outdoor smokers area.
Lots of 🌟 for Korrin the owner his service was sweet and friendly, very nice and kind people. I definately would recommend this room and place for emergency housing needs.
Btw: Room 111 lounge TV has a cloudy blotch in the screen. Other than that beautiful place, beautiful location. Awesome view of the sunrise and especially the...
Read moreFeel bad writing this but feel it needs to be said, been coming here for 10+ years but haven’t been a long while they have new owners now! The place needs some attention we got the same room we have honeymoon suite $180 for 1 night I was ok paying that because I thought it would be the same they changed the bed I had the worse sleep it’s so squeaky the mattress was hard, sheets were not nice like Kmart sheets & the blanket was old an musty, the room smelt funny & needs a better clean I wanted to leave soon as I got there but I just felt bad so just stayed the tv is so small the whole room is just out dated need a fresh coat of paint nothing has changed in the last 10years so I think it’s time, needs better lighting. Sorry but I won’t be back :( which is sad coz the place has a lot of potential to be great & better just needs a little money...
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