Oasis Motel & Hot pools complex — Hotel in North Island

AVOID THIS PLACE!!||||WHATEVER YOU DO, AVOID THIS PLACE. (Mark will no doubt reply to this with lies to cover his backside, DO NOT believe him). You’ll notice from all the reviews that people have written, if it doesn’t say what he wants it to say, he attacks them) We booked to stay here but when we arrived we realised that the booking site was all fabricated to make it sound nice, which I guarantee you it is not!! It was a complete d**p and the photos on booking.com do not depict what this place actually looks like when you’re there in person. Our room was terrible. There was no where to store your clothes, the 1 cupboard was used for the kitchen utensils etc. There was no shelving in the fridge, so using it was useless. The bathroom was dirty, with black hair all over it, shower had scum covering the walls. There was a POWER POINT hanging off the wall above where a child would sleep, which we fixed ourselves. Bedroom curtains were too long and sat directly on the room radiator heater. Floors weren’t vacuumed and the room smelt horrid. Pools were gross so we refused to use them. Mark told us (lied to our faces) that the booking site wouldn’t change or cancel our accommodation. We paid half of the total when we first arrived which was $1,261 NZD. Mark said that he had to pay the booking site 15% and that he was locked into it (which is why we felt obligated to pay what we did, basically, we were bullied into it, DON’T MAKE OUR MISTAKE). We only stayed for one night which ultimately cost us $1,261 NZD. After we left, we were told by another motel who uses the same booking site, that our booking could have been altered and we didn’t need to pay what we were bullied into paying. Oasis motel are completely magic trick, look how lovely our place is on the website, then click you’re there and it is the opposite to a nice place to stay. The manager changed the booking to cancelled and the amount has been changed to $0 so he didn’t end up having to pay the booking site 1 single dollar after all (which doesn’t match his lie at all, he told us that HE HAD TO PAY 15% which was around $375 NZD to the booking site and that he was legally bound and had to pay them that money, but as we now know, that was an utter lie straight to our faces. So he made $1,261 for one night of accommodation. He also admitted in an email after we left that other aussies stayed in our room which means he not only took our money and didn’t pay a cent to the booking site but he also made more money on our room. Doubt any Aussie would stay more than one night. If you want some honest reviews, check out more of them on here, TripAdvisor.com||Oh and the cherry on the cake is that he threatened legal action for defamation.. Before this we hadn’t posted anything to social media or anywhere else at all and to be defamation, it needs to be lies, which 100% this isn’t.. Again, ignore any responses from the motel regarding this review.. All you have to do is read the other reviews and you’ll see the pattern.. Mark is an awful person who has done this time and time again and seems to get...

You have probably read reviews and wondered how a place could be as bad as the reviewer states. Well this is one of those. When we arrived the windows were all open and breeze flowing through the accommodations. Despite this the musty odor was quite pronounced. At a glance the place looked clean though rundown.

No doubt it was a large area. We booked this room because in communication with management months before it had AC, though not in sleeping areas which was made clear this is what we needed.

We went out the next day to explore Tongariro National Park. When we returned we found our bread on the floor and apples nibbled on. First kitchen picture is how we left it. If I haven't convinced you not to stay here read on. When this was reported to staff they offered to replace the items. We agreed to accept replacement of the bread however the apples we declined. Replacement bread was brought to us by the same staff member. When we also pointed out rodent fecal matter. It was picked up by hand and any knowledge of the issues denied. No offer was made to vacuum the floor where other fecal matter was reported or to clean the counter surfaces.

On check out I reported my disappointment again, "no one is more disappointed than I am, a group was in there for four days with no issues." See email from local environmental health team leader posted as picture refutes...

I dont think many motel owner can keep and maintain the motel as it was 40 years ago, when family enjoyed simple family holiday, camping , spending time playing together, chatting with each other instead of chatting with someone on the nets, Many such motels are now have gone, Modern fittings, wifi etc are now expected to get 5 star recommendation. But I give 5 star to this motel for other reason, And that is for last 40 years of my visit ! I fully believe some people like me who enjoy timeless treasure without modern upgrade but not letting it run down nor smash up place of many happy nostalgic memories to be disregarded and rebuilding brand new buildings… I much like to embrace this timeless surviving and thriving nostalgic time capsule motel to be forever to exists! Owner should know how I was moved to tears when one particular pool, smaller public pool, is now once again filled with fresh hot mineral water after it was closed for many years.It was the pool my late mother particularly enjoyed some 40YEARS AGO..! So much harder to not let this motel to rundown to its age, owner is absolutely committed to make this place live forever. I feel Simplicity is the key to get people together ,and for me, single traveler, is the simplicity ground myself to...