Franz Josef Oasis Hotel — Hotel in South Island

I booked Franz Josef Oasis as a New Year’s Eve treat, expecting a premium experience, but it fell far short of expectations.||||The room was dated and generic, with only one piece of art on the wall and minimal decor, creating a stark, uninspiring atmosphere that lacked any charm or sense of comfort. The bedside lamp and wall light didn’t work, and the table near the fireplace was unstable and poorly constructed.||||The “fireplace” was just a noisy fan heater with fake flames, offering neither warmth nor ambiance. Noise was a constant issue. The fridge ran loudly, turning on and off repeatedly through the night, which was extremely disruptive. The bathroom fan stayed on for 10 minutes after the light was turned off, adding to the constant noise.||||The bed was the worst part. The mattress dipped so badly in the middle that it needed two thick underlays but was still incredibly uncomfortable. At 50kg, I found it unbearable; anyone heavier would likely find it impossible to sleep on.||||Privacy was another concern, as one window faced the neighboring guest’s car parked just a meter away. On top of that, when I went to close the curtains, part of them fell off the rail. While someone came promptly to fix it, I had to explain how to do it, which added to the sense of poor attention to detail.||||Having stayed at The Anchorage in Fox Glacier for almost half the price, which was far more comfortable, charming, and welcoming, this stay was a huge disappointment.||||Lastly, I’ve noticed a troubling pattern in the management’s responses to negative reviews. Rather than taking feedback as an opportunity to improve, their replies tend to be defensive, often justifying issues instead of acknowledging guest concerns. I hope this feedback will encourage genuine acknowledgment and improvements, rather than...

Average Experience at Oasis Hotel

I recently stayed at the Oasis Hotel, and while the rooms and washrooms were clean and comfortable, there were several issues that detracted from my experience.

Firstly, there are no lockers in the room, which is a basic amenity that I expect. The hotel is also located 5 km from the town, with no shuttle or cab service provided. The reception kitchen and housekeeping are only open from 7-10 am and 3-7 pm, leaving you stranded if you need anything outside these hours.

If you don't have a car, getting to and from the hotel is a hassle. There are no taxi services or public transport in the town, and the only shuttle service available charges $15 per person for a one-way trip.

I appreciate that the hotel upgraded my room, but the housekeeping service was subpar. They only changed the washroom towel, but didn't clean the room or washroom properly. No wiping of the washroom, making the bed, or cleaning the sink.

The breakfast spread was also limited, with only bread, butter, coffee, cereals, and 2 types of fruits available.

Overall, while the hotel has some positives, the lack of amenities, services, and proper housekeeping makes it a less-than-ideal choice for travelers. Maybe consider other options or plan ahead for transportation...

This has to be the best hotel I've stayed at in New Zealand. Absolute peace and perfection. The rooms are large have many power points. Spa bath double vanity and entire place feels brand new. The sense of space all around is amazing. The few staff which I assume are owner operators work hard to keep the place clean and that includes the acres of garden. Also the cleaners are very kind. The pond has ducks and the Birdlife is amazing. The room I stayed in has panoramic views. On the edge of the property is a farm with lovely sheep. And mountains. The property has ferns and an almost tropical feel. I wanted peace and quiet away from the town centre and all the party crowds and actually found a paradise thats a 5 minute drive from there. The dining room is intimate and perfect and doubles as an art gallery. There's also an outdoor area and furthermore a deck to relax on down on the lawn. Well done it's obvious how hard the owners work to provide such a lovely stay. Oh...on the right of me are the mountains and glacier is tucked away in between. I don't want to leave! Thanks...