Helensborough Motor Inn — Hotel in South Island

I am a Travel Agent and confirmed a booking with Pauline who works at the Helensborough Motor Inn on 12/06/17. ||The stay was for a corporate client to stay from 13-16 June 2017. ||I even called Rachel on the day of the booking to confirm and yes Pauline advised everything was confirmed.||Pauline ended up calling back us back an hour later to cancel, saying she had overbooked and made a mistake. No apologies but quite frankly extremely unprofessional. ||She ended up swearing at us on the phone for no reason even though it was her own personal mistake. Will NEVER book with this Motor Inn. Pauline was...

This is the third time we have stayed here. The back unit we booked was ideal for us with a lovely spa bath and well maintained . The unit was serviced every day. The proprietors are welcoming and friendly . ||It’s the ideal place to stay while visiting friends and family or passing through on your trip elsewhere . It’s only 45 minutes from Dunedin and 20 minutes to Kaka Point . It’s great to stay there and do day trips to the Catlins and other nearby places knowing you can relax in peace, quiet and comfort when you return...

On a trip through New Zealand in October, we stopped for the night in Balclutha, and found ourselves at the Helensborough Motor Inn. It was a very brief stay, but we found the room to be clean, comfortable and reasonably priced. The owner/manager was very friendly and provided us with a good dinner recommendation. It was a bit of a walk into town for a meal (we don't like to take the car out once stopped for the night), and Balclutha struck us as a bit of an industrial town, but no complaints...