Quality Hotel Sogndal — Hotel in Sogndal

New is best

Even though Sogndal is next to a beautiful lake, the town is not yet up to standards. It feels a bit messy here and there. People are working hard to build hotels, piers (what are they building there?), and the new mall may already be ok (haven’t been there). There are a lot of beautiful (old) houses, but also a lot of depressing office buildings.

However, this modern hotel is excellent. We did stay in the new and modern part of it, and that had nice up to date gadgets to commandeer the room. I love it when the casting device works and we can use the television. Really comfortable big tv and nice logically designed rooms.

The restaurants are ok. The food (hamburgers, what else? Pizza. All over the world it’s the same) is ok. Only one not very healthy salad, and that is always a disappointment.

There are more pros than cons: The bed is divine and has really nice pillows (which is an exception!) The room is big and the bathroom was really nice.

A luggage stand would have been nice.

The breakfast was really good as well. Chef made fresh eggs and bacon and there was a good fresh beans coffee machine.

Four stars, because three would have...

This hotel is part of a standard chain so you can be fairly sure what to expect. I booked a superior room and asked for a quiet one. Room perfectly nice with a big smart bathroom & it was distant from other rooms in the modern wing BUT there is a really busy road outside and we were close. Perhaps it’s not feasible to have a superior room away from the road? Beware if you are a light sleeper. |There was a good buffet breakfast on offer though as the hotel was busy it was a bit hectic. There are 2restaurants to choose from & the Italian LaPergola was very good. See separate review. |The reception staff were amiable.|A few omissions for the price: No tissues, no shower mat to stand on outside shower, no facility to make hot drinks in the room. Yes very nice to have free hot & soft drinks in the seating area downstairs, but a bit of a trek down 4 floors to get one. Couldn’t fill my hot water bottle for my back pain too. Would a small fridge to put our water in be too much to ask? |These small things would have massively improved our stay.|Would I stay again? Probably not as such a noisy area and hectic with so...

After asking for 3 times of room change, finally got a call from the concierge to get a room change to a newer & bigger room. This makes me feel that at least the hotel is still willing to make least efforts to make improvement on the hotel standard better with great customer service & being the real Quality Hotel.

At first it was Really bad on service when i asked for a room Change or swap because the room was poorly maintained and when i told them i would like to change to non smoking room as my neighbour is smoking so much it filled our room with cigarettes smell.

There people checking out and i politely asked a swap of room to a better quality when there is people checking. It just how so inflexibility the concierge is to refused for a room change to make the customer stay more pleasant for the next 3 days

But really Thanks for making the efforts to make next 3 days of stay with Quality hotel more...