Hotel Versalles — Hotel in Herrera

It was late, we were tired, and we just wanted to take a hot shower and settle in for the evening. We had to wait for the receptionist to finish talking with a friend on the phone. Then a staff member needed some assistance. (I think the receptionists was also the night manager…) Then a guest had a question. Finally he had time for us. Well, with some more interruptions he was able to get us checked in.||||Our room was above the receptionists. Fortunately, we were not on the street side. No elevator, no one offered to assist with our bag, and no one showed us to our room. ||||We were in for a surprise when we opened the door to the room. This hotel does not come anywhere near the standard of the rooms offered at the two other local hotels we have stayed at. The hotel room was very tired. We will leave it at that as my Mother always said, “If you can’t say anything nice, don’t say anything at all”.||||I require a breathing machine when I sleep at night. There was no place to plug it in. That also meant that there was no place to plug in our computers or cell phones to recharge. So I ran a power strip out of the bathroom to use.||||The bathroom was very small, the shower was also small, water leaked out of the shower, and the water was not very hot.||||Breakfast was your typical Panamanian food items. Service was minimal and slow.||||Doubt that we will ever be back here. Too many other better choices in...

This is now the second occasion we have stayed at this hotel, and I will avoid returning in the future. Between our first and second visits, there was a renovation of the rooms (really quite nice), and both times we have found the hotel to be very clean. However, the front desk staff is inattentive and rather self-absorbed. Unfriendly. If you do stay here, I strongly recommend eating all meals elsewhere. The menu offers fair variety, but only insofar as carbs, protein, and grease are concerned. The restaurant staff is also inattentive, slow, and unfriendly. Little details like refilling water or coffee seem not to be on their radar. The quality of food is average to poor, and is overpriced when considering both quality...

The rooms are clean and a good size, but the beds are terrible to share. I have never been in a bouncier bed. We had a room at the back, which we thought would protect us from road noise, but instead we got all night party noise. There are several rooms in the courtyard rented out to private parties, and there were non stop rolling parties all weekend. Also, in order to check in early with our toddler, we had to pay 50% extra for the night! This even though our room was ready. This seems like very poor PR. Breakfast was barely edible. Soggy eggs and cold fried bread. We won't be back. Not...