This is by far the best hotel in town, but probably just above average if compared with big international hotel chain. Keep in mind this is Papua New Guinea, and Lae we are speaking of so I am not going to rate this the same with some fancy Marriott, IHG or Hilton hotel brand which I have all stayed and accquired high tier status. If you are here for work or just visiting which I doubt there is any since tourism is non-existent, this is the only choice in town given the hotel's location, security and overall level of service, there is no comparison. Now Lae Internarional Hotel has been around since 1987, so it's showing a bit of age, but service is top-notch. Food is actually pretty good, though don't expect anything fancy. What they offer may be what I would call predictable, but for that, they did it well, just not Michelin level stuff. Burger, pizza, and causal dining type of dishes are on par but not spectacular... If I have one thing to complain about, it would be the room, it looks very dated, and WIFI is spotty, if your room is not close to the main hotel lobby, then good luck. Have to anchor myself in the hotel restaurant to get a...
Read moreI recently had the pleasure of staying at this hotel, and I couldn't be happier with my experience. From the moment I arrived, the staff's warm welcome and attentive service set the tone for a fantastic stay. The room was impeccably clean, spacious, and beautifully decorated, providing a comfortable haven after a long day of working in the city. Additionally, the hotel's location was perfect, with easy access to major attractions and delicious dining options nearby. I also enjoyed the delicious breakfast buffet and the serene ambiance of the hotel's common areas. Overall, it was a memorable and delightful stay, and I can't wait to return.
This hotel truly exceeded my expectations. The attention to detail and guest satisfaction was evident in every aspect of my stay. The staff went above and beyond to make me feel welcome, and the level of cleanliness and comfort in my room was exceptional. The hotel's amenities, including, were top-notch, allowing me to relax and recharge during my stay. Whether you're traveling for business or leisure, I highly recommend this hotel for a memorable experience. I can't wait to book my...
Read moreMy recent experience at Lae International Hotel was quite disappointing. I was on a business trip and decided to have dinner at their outdoor bar area for some fresh air. However, my colleague and I were denied entry because we were wearing flip flops. This seemed quite arbitrary and unfair, as there were no explicit dress code rules mentioned beforehand.
Instead, we were directed to the restaurant by the entrance, where we had to wait for nearly an hour to be seated. The wait time for meals was equally frustrating, and the level of service was subpar. It was clear that the staff was overwhelmed and understaffed, which resulted in long delays and a lack of attentive service.
In conclusion, I would not recommend dining at Lae International Hotel if you're looking for a pleasant and efficient dining experience. The strict dress code policy and the lengthy wait times for meals showcase a lack of customer-centric approach and attention to detail. It would be wise to explore other dining options in the area to avoid similar...
Read more