Isis Hotel — Hotel in District of Tumbes

Lesson learned! Without inspecting my room, I paid for 2 nights. When I got into my room, though it was a cool night, I immediately started sweating. I decided to wash up, but there was no soap. I went downstairs for soap. Later I realized there was no toilet paper. I called for that. Then I realized that the promised wifi didn't work in the room. After many trips up and down the four flights of stairs, the concierge eventually agreed that it didn't work. I went downstairs and told them I would stay the night, but wanted my money returned for the second day. I would be leaving in the morning. This instigated an hour-long argument between me and three staff members, including a manager. The manager told me, by phone, he'd pay me in cash the next morning when I checked out. This turned out to be true, except that the woman working the desk paid me 26 Peruvian Nuevo Sol instead of USD, roughly 1/3 of what I was owed. Luckily I only lost a handful of dollars in the exchange, but clearly this is not somewhere you want to...

Ubicado a media cuadra de la plaza Bolognesi y a tres cuadras de la Plaza Mayor. Los precios varían de si deseas contar en tu habitación con aire acondicionado o ventilador. El desayuno continental está incluido. La atención del personal en general es muy cordial, pero sobresalen la señorita Evelyn de Recepción y la señora del desayuno, cuyo nombre no recuerdo. Perdón! También ofrecen coordinaciones con empresas de guiado turístico por si deseas tomar un tour. Buena decoración y limpieza también. Muy detallistas a la hora de hacer la habitación. Recomendado....

Staff is very gentle and very helpful, they are very friendly. Place is very clean. And the owner is always supervising that...