Hotel Vallehermoso — Hotel in Lunahuaná

Staying this weekend 24 to 25 June 2017. Upon arrival it seemed fine but found the following issues:|1. There were some spots on the wall with humidity. |2. There is no headrest for the bed. Guests would lean on concrete wall.|3. The entire site is still being built. Only the first floor is open to the public. |4. For people with light sleep, they might not be able to sleep well due to presence of exterior lights in the premises. The curtains in the rooms don't block out the light coming from outside. |5. All lights in the room are cold instead of warm. Usually warm light provides better comfort to people. |6. The hotel only provides a small bar of soap. There is no shampoo provided.|7. The door nobs are very noisy when used.|8. The room doesn't have a telephone to call reception. |9. There is no room service in the hotel.|10. There is no restaurant in the hotel. |11. There is no information desk in the hotel. |12. The hotel is located 10 mins walk from Lunahuana main square. That's good. However walking from the hotel at night is not safe because of presence of street dogs and uneven pedestrian paths. ||Because of all the above, I would not be returning to this place. They overcharge for a place relatively new but built with...

It wasn't as I was informed when I book the room, no AC, no mini bar, no towel holders in the bathroom and you needed to placed over the toilet or hung it on the door knob. The breakfast was only one option and no changes, scramble eggs and that's it, no fry or boiled or similar. For an hotel called 5 stars seems to improve a...

Very good place to stay. Beautiful authentic building. Great location, Very peaceful and with a good atmosphere. The new owner is very friendly. Hiker oriented hotel with very good restaurant that also served an excellent breakfast...