Went here for an overnight staycation with my family. The facilities looked dated but clean and well maintained, which I liked a lot.
Loved the covered parking, which is a godsend in this climate.
The staff were easy to talk to and were so accommodating.
The outdoor pool area receives quite the afternoon glare, but there's not much else that can be done short of covering it all up entirely, and there are spots in the deeper end where one can hide from it.
The poolside where people can drink and dine tend to have puddles here and there, likely from splashes from the pool, but they're not a big bother in general.
We got a family room with its own private onsen, and it was so nice and relaxing, I used it as much as I possibly could. The room itself was spacious, with two single beds, a double, and even a sala set with a two-seater, two single seats, and an adequately sized coffee table.
There was an electric kettle, a mini fridge, a blowdryer, and four mugs for the complimentary coffee should you feel like making yourself a cup. There were complimentary toiletries in the toilet and bath, and even a clothes bin.
The ac seemed well maintained our entire stay, and all the button functions in its remote control worked properly. We didn't try to use the TV.
The entire room and all the provided sheets, towels, robes, and mats were all clean, and there were no signs of pests being there with us, even inside the toilet and bath. I loved that best, especially because this place is an onsen hotel, and being able to relax completely while you soak in their bath is, I think, a very important point for such a business.
The room service is done through a wall phone type intercom, and we didn't encounter any problems using it. The waiting time for the staff to arrive with your order is reasonable and tolerable. All the food and drinks we ordered tasted good, and our kids enjoyed their meals. I would suggest a bigger pitcher of water when requested, though, especially in this heat.
The only thing we didn't like here was the vehicular noise that went on even late in the night. Because Makiling Onsen Hotel is located right beside the highway, there's no escaping those jarring noises, especially those by motorbikes and jeepneys. It was hard to relax while soaking since the bath had windows that looked out directly onto the highway.
But all in all, we had a nice stay in Makiling Onsen Hotel and would...
Read moreWe arrived late, around 8 pm, to check in. Our room included dinner, breakfast, and our private onsen.
The dinner is limited to their rice meals. I ordered orange chicken, which unfortunately had no hint of orange but is grilled well. Our meal arrived within 20 minutes of ordering. Service is quite efficient. They opened our onsen for us so we can use it after our dinner. I have been communicating with them on my time of arrival, and I was hoping that they would turn on the AC already for our room. It is a particularly hot day today in Los Baños and the room was quite stuffy. I couldn't open the windows too to avoid insects from coming in. They didn't have to open the AC for me. It would have been great, though, if they did as it took quite a while before we can make the room cool.
The next day, we got a morning call at 9 a.m., even without requesting one to remind us of breakfast. The breakfast was a buffet of adobo, rice, and pansit bihon. I would have liked the pandesal, but it was cold and hard already. It might have been better if it was heated or if they have a microwave available. There is juice and water available. The coffee and creamer are instant and in sachets. This hotel does not seem to practice any sustainability measures when it comes to its plastic waste.
It was interesting to be in an onsen. This summer season might not be the best time to do it, though.
There is parking available for customers. You can settle your bill via cash and gcash. There is a P500 refundable deposit they require for the rooms. The staff are very...
Read moreMakiling Onsen Hotel, Laguna A quiet and relaxing resort hotel which offers a traditional Japanese surrounding and atmosphere. Good place to just destress and enjoy a weekend or day off. The place itself just radiates with Japanese feel and it feels like you just took a trip to a onsen in Japan itself! The staff were very helpful and courteous, very easy to talk to, they even offered a summer yukata to use while staying here! The room we got was the superior family room with the private onsen, and it was immaculate. For its price, the place was very spacious and clean, it also has a dining area with tatami! The Onsen inside was very clean and it was decorated with signs on how to use the onsen properly and some warning signs as well. We ordered at the restaurant inside the hotel and their service was very fast. We did go to on a weekday but staff is 10/10. Azabu restaurant offers different kind of food, from filipino, western, korean, and of course, japanese! They serve in large portions and cheap so it's very worth it to order up in here. There are no convenience stores or small stores around the vicinity so it’s more favorable to order in the restaurant. You can order through the phone and have it delivered in your room, no extra charge! But eating inside the restaurant is better just for the yakiniku you can cook in there! The restaurant also has the atmosphere of a japanese restaurant. All in all, the place was clean, relaxing, it strongly exudes of japan, food was good, service was exeptional, 10/10 would definitely...
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