Eagle Point Resort — Hotel in Mabini

3* Its a 2* Resort. Disappointed : High Expectations as this resort is tucked away down the smallest track. First impressions are Wow as you can see the ocean lapping up on the rocks, two beautiful pools you can relax in. And you want to think you have found paradise.

The pictures are no longer upto date.

The Front of house staff are pleasant and always polite, and if it wasn't for there input this would be a 2 Star Resort, thats how fine the line is between a Good Stay and a bad experience.

A lot is tired and needs TLC, the images from Facebook and the website are not what its like now, the photos that can be found are from days of good. The railings are rusty, and a general feeling of things are falling apart. The pool wasn't clear but foggy. The slide as fun as it was, had paint coming away, so the first slide was one of anticipation windering if my feet would survive intact. They did and we had a second go.

Broken tiles and aged broken bits behind a palm tree within the pool area.

Cottage Delux £80 The first option with air-conditioning, there is a cheaper option for £50 but i can't comment on that one. The cottage is a up and down walk from the recption, and i would say anyone with trouble walking would not choose the cottages and maybe have to stay in the hotel part of the resort.

The Cottage is very basic. Aircon (will write more), fridge thats so loud when running has to be turned off to sleep. Only 2 small bottles of complementary water, no kettle, or snacks as complementary (Disappointing).

The bathroom is ok, and probably the nicest part of the cottage, however the water pressure was terrible and no more than i was begining to expect. Few tiny spiders around.

The Air-conditioned Unit in the room is dangerous and so noisy, the only way to sleep is to turn it off. Its old, there is no off switch so you have to stand on a chair to unplug it from the wall. The front grill is only just hanging on and its just unsafe. Its also an old air-conditioned unit, its the biggest let down with the room. This is Cottage 6 so i cant speak for the others.

No Food Your not permitted to bring your own food into the complex, security see to that. There is a little snack shop within.

Drinks Are reasonable priced, but they were out of stock of a few items. I dont think you can pay cash, im sure its all billed to your room.

Evening meal Everyone in our Party of 10 had no complaints about the evening meals. We were hoping for a BBQ but it was only from the menu only.

Breakfast : is basic but with a multi national client base it does ok. Limit choice to what you like, but enough to start the day. I would struggle to keep eating my limited options for a full week.

Its past its best, it really does need that Tender loving Care and my guess is that its loyal returning customers from days of good that keep this place ticking over. I would not return to this place, until reviews began to show change and modernisation and a little face lift. I wish i could have written a review that matched my expectations but i can't.

No Beach : Its rocky and akward to get into the sea, you need to be able bodied as you have to go down make shift steps.

White Sands : Yes a boat trip away at about 2,500 Php its on another island all together.

Animals In Cages : A couple of eagles and other bords also. Them being there i guess gives you the tropical sounds with the ocean so close.

This resort has the potential to be paradise but falls short as its the attention to detail it can't deliver on. Its a 3 star resort but its going in the wrong direction to a 2 star which is a real shame, it has the views for free, but thats not all this place should rest on.

Im struggling between 3 and 2 stars for my review, im going to give only 3 stars as im not sure to be fair what i should expect from a Fillipino 3 star resort. If this was in the uk it...

Getting there: En route to Eagle's point is alright. Google map nav location is incorrect. Minor issue.

Parking: Parking is decent. Plenty of spots. Covered by trees so the vehicle interior wasn't hot when it was time to leave. From parking to the reception was something else. They have a L300 service vehicle that takes you from A to B and vice-versa. The ride was nuts. Steep incline/decline, rough road, cliff-side. The driver seems to be unbothered by this, and so as the condition of the passengers inside the vehicle. If you wonder what it feels like inside a washing machine, this ride will show it to you to the full extent. Note, there are young children as passengers. I was worried about them knocking themselves out against the vehicle's interior. The ride was violent.

Reception/staff: Reception was alright. Though, at the time of check-out, they had a hiccup. Seems the person on duty overslept. So the people trying to check-in/out were piling up and there was no one to assist them. It appears, the lady working at the restaurant stepped in. This could be a one-off incident and by no means I hold this against the staff. They seem to try their best to provide a quality customer service. They have a delightful attitude.

The food: The meat and potatoes of this review, as you can probably tell by the images attached. They have a restaurant in-resort, and outside, in an island where they provide boat trips to. The food was bad. The drink was bad.

The worst long island ice tea I had. And I had plenty all over the country and from different parts of the world. I can't explain how this one tasted. I was scared ordering another liquor after I tasted this.

Pork sinigang, bland. Adobong pusit, alright. Breakfast, better. Ceviche, good.

Now, the island. Supposedly, you order the food you'd like to have in advance. Mostly grilled items. Then, the morning you head out via a motor boat (that is also reserved the day before), they ship the food with you. We ordered some lunch combo #7 or something. Supposedly, consisting of 3 main entrees, either rice or noodles, "Assorted" fruits, and some "buttered" vegetables. These combos are good for one person, but actually plenty for an individual.

"Assorted" fruits ended up being two bananas, lol.

The buttered vegetables were cold, oily, bland, and unseasoned. They could've warmed it before serving, or better, cook it on site. It's such a simple dish to NOT be able to be cooked on-site. It looks like it's been prepared at the resort and sat for hours in the boat. You can see the butter solidifying. It was gross.

Same story for the noodles/canton. The thing was so stuck together, it would fall in one piece. Heck you could pick it up and put it on your head and it will stay intact. It was prepared that morning of, or longer; and sat for too long. Very bad. This one could be more challenging to be cooked on-site as they might have to bring more raw ingredients and cooking utensils to pull this off correctly. For me, if it's too challenging to serve this item, either take this off the menu or serve it properly. No in-between.

And to the worst of the worst, the fish wasn't even properly cooked. If it was removed from the fire 5 minutes earlier, you could put it back in the water and it would swim away and start a family. I'll let the photo speak for itself. This could also be a one-off incident. Anyone can make this sort of mistake. But given the previous conundrums food-related, I won't skip on criticizing this one in particular.

On top of that, at the restaurant, they leave the silverware at the table, who knows for how long. Until the next customer sits down, maybe, before it gets used and replaced.

Overall, I will...

The staff at Eagle Point Beach and Dive Resort makes this place an exceptional resort to visit. At every turn they were beyond friendly and helpful. The front desk made check in and out flawlessly simple, and they assisted with some unusual needs, the wait staff in the restaurant were attentive and friendly, the guards at the parking entrance were helpful and the dive shop attendant was great.

When I first arrived I was a bit dismayed by the scary drive from the main road to the parking area. If you are driving yourself to the resort I suggest you have good tires and brakes. And don't arrive at night. I was also surprised you have to take a shuttle from the parking lot to the resort. But it was only a few minute wait for the shuttle even though we were the only guests to arrive at that moment.

The rooms themselves are a bit small and outdated, but they're clean, the bed is comfortable, the view is nice and the shower is large.

They have three pools, two fresh water, one on an upper level with a slide that children can enjoy from the upper level to the lower level. There's also a salt water pool that I'm told guests do use but it looks kind of daunting with a school of 5 large jack fish that seem to own the pool.

The restaurant is quite large with a beautiful 180 degree view of the sea. The menu has quite a few choices and most of the dishes are very good. I recommend the salmon with garlic and butter. The stuffed pusit was also quite good. I would avoid the filet mignon and pizza though. The filet is local beef, very tough and nothing like a filet mignon should be. The pizza is just some toppings cooked on some kind of bread, not close to a pizza crust and there is no pizza sauce under the toppings.

I'm not a diver so I can't comment on the diving in the area but I did talk to a couple that had just come back from a dive and they were quite impressed. I did take the boat to an island for snorkeling. That was very pleasant. The beach is white sand but you must wear dive boots into the water. The bottom, as soon as you enter, is broken coral. The coral formations are not too impressive. Nothing like what you find in Hawaii or other areas of the Philippines but there are enough to make snorkeling entertaining. You will see enough colorful fish to make it worthwhile while.

You rent the boat to the island for 2700 pesos. I assume if more than one group goes they can share the expense. The boat stays on the island while you're there and leaves when you want. I think we stayed on the island for about four hours. If you expect to stay for lunch you order from the restaurant and they bring it out to the island to grill it.

All in all it was a good time at the resort and I can't praise the...