Sabangan Beach Resort — Hotel in San Juan

I do not recommend this resort because we were expecting a place to relax and not get stressed out by their poor management and customer service. See details below:

✅️ Location is 3 hours away from Imus, Cavite via SLEX-Lipa City. ✅️ Their sales office accommodated our last minute booking for day-tour (Dec 24, 2023) with AC room for 10 persons and a pet (with sanitation fee of P500). ❌️ Upon sending proof of downpayment, the sales person (Mikaela) was not answering the messages and calls and there was no confirmation via email which was contrary to what was indicated on their quotation. The sales person, who we learned later on was based in Manila, only replied that she was out of the office when we already arrived at the resort. All of the contact information shown in their quotation, website and social media accounts were all Manila-based. When we told the receptionist of the situation, she apologized and said that it was always the case--that the Manila sales office was hard to contact. How was it that when we were booking they were so quick to respond? Yet the management did nothing to resolve the issue. ❌️ The assigned room was located at the second floor having approximately 12 square meters excluding the toilet & bath. They said it is for 10 persons but can only comfortably fit 6 with a sofa set and a single bed. Lavatory has no water but shower has a working water heater. I stayed in the gazebo with my dog since the room was cramped. ✅️ Pets were not allowed in the Pavilion (open dining area) but we were allowed to dine at the gazebo nearby. It has 3 outdoor sofa sets and several dining table and chairs. Pets were not allowed in the pool but allowed in the beach. ✅️ Can bring snacks and drinks without corkage fee except for liquor. ❌️ If you just came out from swimming, staff will prevent you to go to the Pavilion and tell you that you should change clothes first. That's what they exactly told us. And what if we want to swim right back after lunch? Funny because the Pavilion was designed as an open dining area with ceramic floor tiles per se. Hence, all of us ate at the gazebo. ❌️ We ordered lunch at 11:30am and were told that food will be served after 30-45 minutes. Guess what? Food were served after an hour and a half just because they were waiting for the rice to be cooked. But what really happened was they priorotized the guests who were checked-in and so we had to wait. Another funny thing was that the food including the soup that we ordered were served cold. Dish for sharing is P450 for 2-3 persons excluding rice and drinks which we found a bit on the high side. ✅️ Beach is clear, medium coarse beige sand. ❌️ Fenced beach front so you are not allowed to walk along the shore of adjacent resort which should be a public place. ❌️ Around 3PM, the housekeeping supervisor (Carlo) asked the staff to clean the gazebo where we were staying and without any advise nor explanation, with the sour look on his face, moved our things and was clearly asking us to leave. ✅️ They served a managed buffet merienda which was included in the day tour package.

I hope this gets to the owner of the resort. They will lose customers if no action...

First of all, I'd like to comment on the resorts within the area in general - it's either they over estimated the value/quality of the beach, they're just plain bad in estimating their pricing, or they correctly estimated the value/quality of the beach and just over compensated in their accommodations - resulting to unacceptable prices. One thing I can guarantee is that the experience leaves something to be desired.

Now, off to my review of Sabangan Beach Resort. It should be noted that we stayed here during the weekdays for 3D2N.

Pros: The compound has a lot of trees in it - you'll really feel that you're in the province Relaxing ambience due to the aforementioned trees Accommodations include full board meals - breakfast, lunch, and dinner The food (surprisingly) tastes good Friendly and extremely helpful staffs The atmosphere feels friendlier than the two adjacent resorts - this is subjective Peaceful - at least during our stay Seems safe enough due to the 24/7 security Clean compound in general Ample parking space with lots of shade from the trees Air conditioning is good Beds are small, but comfortable - the size is subjective Availability of water sports/activities

Cons: Their rooms/accommodations are small given the price Accommodations seem a bit too pricey for what you're getting from it - hint: they are not the one who overcompensates in their accommodations Rooms/accommodations are a bit noisy - needs to improve sound proofing Beach is not that impressive - applicable to all resorts within the area as well. Again, this is subjective Their pool is not temperature controlled - yes, it can be a little too cold to swim Too many vendors roaming along the shore, and can be very annoying given their approach in selling their goods - applicable to all resorts within the area No available laundry service, or at least clothes dryer to say the least - though drying racks are available per room

Additional comments: To those who mentioned that the pool is dirty, it actually is not. The pool has leaves falling in it - that's normal considering the pool (and the compound itself) is surrounded by a lot of trees and plants. Yes they lack a few toiletries - they don't provide toothbrush and toothpaste, but that's okay as I prefer to bring my own. The water heater in our accommodation was weird - it can't keep the water consistently warm. The shower drain in our accommodation was not good. I had to remove the cover for the water to properly drain - the cover is easy to remove by hand. Mobile signal/mobile data: Smart (excellent signal/excellent speed), Globe (poor signal/slow speed)

Sabangan Beach Resort is a good place to unwind - we enjoyed our stay, and it really helped us relax.

I might...

⭐⭐⭐⭐⭐ A Tranquil Oasis of Luxury at Sabangan Beach Resort ⭐⭐⭐⭐⭐

Sabangan Beach Resort stands out as a true gem among the resorts in the area, offering an unparalleled experience that seamlessly blends luxury with tranquility. Beyond the opulent accommodations, luxury at Sabangan Beach Resort is redefined as an experience of peace and privacy.

From the moment you step onto the pristine grounds, it's evident that this resort is committed to providing a haven of peace and seclusion. The resort's architecture and layout are carefully designed to allow guests to bask in the tranquility of their surroundings. Families seeking respite from the hustle and bustle of common resorts will find solace in the serene atmosphere that envelops this hidden paradise.

What sets Sabangan Beach Resort apart is its unique approach to luxury. Here, luxury is not merely defined by the lavishness of the room but rather as an immersive experience of peace and privacy. The well-thought-out layout ensures that guests can enjoy their own space without compromising on the breathtaking views of the sea. It's a sanctuary where you can unwind, reconnect, and create lasting memories with your loved ones.

The resort's commitment to peace and privacy is truly commendable, making it a perfect retreat for families. Despite a high number of guests, Sabangan Beach Resort manages to create a stress-free environment, allowing guests to escape the common pressures of crowded resorts.

Sabangan Beach Resort excels not only in ambiance but also in its offerings. The clear message to all guests is simple yet powerful: "We provide both family-friendly accommodations and food, while you enjoy the view and sea." The rooms are thoughtfully designed to cater to the needs of families, and the resort boasts clean bathrooms, ensuring a comfortable and pleasant stay.

What truly makes Sabangan Beach Resort a luxurious escape is its dedication to providing an experience where peace and privacy take center stage. It goes beyond being a mere destination; it's a retreat that offers the true essence of luxury as an immersive encounter with serenity. Families seeking a peaceful escape need not look any further. From the stress-free ambiance to the delectable Filipino dishes, every aspect of this resort is crafted to provide an unforgettable experience. Sabangan Beach Resort is, without a doubt, a five-star haven where luxury is defined by the...