Hotel Domogled — Hotel in Băile Herculane

I wrote almost 6200 reviews but this is the first time I actually hope someone interested will read this one.||||I will jump right in. Stayed the night of September 16 and 17.||First night I was given a double bed room, not a queen or double bed but two singles together, with 2 single sheets.||I was tires and crushed in. Next morning i went down and changed the room, they gave me a "matrimonial" room.||But again two small sheets, one ripped, both dirty. See the pictures.||The room is (yes, I'm in it right noe) extremely dirty, filthy. Carpets are soiled, furniture chipped, drapes stink, bad odor everywhere.||Washroom, filthy again, I dont think they cleaned the toilet, no "Cleaned" paper band/ribbon on the lid and the inside was black dirty. If they cleaned it they must have seen there is no toilet paper. Yes, no paper, heard anything like this before? Tiles chipped and stained, see pictures please. I can't imagine some newly weds will spend their honeymoon in this "matrimonial" room. Not in this lifetime. ||||With the Covid outbreak they were supposed to emphasize the cleaning. Never mind the extra Covid cleaning, rooms are not cleaned period, I dont even think the change the sheets. Horrible.||||The management doesn't endorce wearing the mask policy. People walk trough hotel, bar, restaurant amd entire facilities with no mask. They crowed the elevators to over capacity like sardines without any masks or separation.||||There are so many bad things, I could spend hours and won't be over. Just do yourself a favor and avoid this place. It is dangerousy unsafe and unhealthy. It is not a hotel...

An overall very poor experience, I really don't know how the hotel has earned 3*. First of all, the hotel has no parking spaces which it owns, so if you are lucky and it's not a very busy period you may find parking spaces around; if not you can pay an additional fee for your stay and park in other designated spaces which could be very close or very far from the hotel. The rooms are very small and we had to move a table and a chair to access the balcony; the reservation said we had a mountain view: the view was towards the street across the hotel and the resort, and not towards the peaks of Domogled, but since Baile Herculane is surrounded by mountains... well, you get the point. The bathroom is so small that it barely misses the edge of the shower and if you want to access the WC you have to go through the shower. Other things mentioned on the reservation were an AC (which is non-existent) and a flat screen TV (which is also non existant, but there is a 90's TV where you may or may not get reception, and if you are lucky and do have reception it's extremely noisy and almost impossible to watch). Lastly, worth mentioning is the fact that the restaurant closes at 7:30 PM and if you are out after the shops in the resort have closed you won't even be able to buy a bottle of water at the hotel, because you have nowhere from (forget about mini-bar in your room, it doesn't exist). Overall, a throwback to the communist epoch in a hotel that has only slightly changed its...

It started with us not being able to park close by (2km) as there are no parking spaces and locals park like maniacs and the roads are in bad shape. Then the reception had the rooms wrong (which is typical, apparently): we ordered twin rooms (2 separate beds) but got doubles (1 bigger, "marriage" bed). The lady on the counter was waving the hand written list of reserved rooms like it was a proof of our reservation and was hardly speaking anything other than Romanian. |Our room was with no air-conditioning (standard), there was dust on the shelves and the bathroom floor was wet (most likely from the leaking shower base) when we entered and stayed a mini-pool till we left (another standard there). |Elevator was also in bad shape (we were on 7th floor) and took forever to reach us (since it was stopping on each floor when somebody pressed call button - there was no possibility to choose if you wanted to go up or down when calling the lift).|Still we were lucky ones. There were ladies who had it so bad the the room was not habitable and thanks to the pictures and receptionist being told off the room was switched to a bit better room.|The last point is the air-conditioning again: we had to open the window to be able to stay in the room (it was too hot) and at night at around 4 A.M. we were woken first by pack of dogs and then cats fighting (for around an hour).|Food was quite good (hence 2 stars) only for breakfast there were only tea and coffee (no...