Hotel Diana — Hotel in Bistrița

We booked Diana Hotel for a one-night stay due to a few reasons: it was just on the route back home from our vacation in Italy, it looked nice in the property pics, it was described as a non-smoking hotel, it has a free parking lot, and it has a restaurant where we could have dinner upon arrival and free breakfast before carrying on our trip. While booking, I placed a special request for a quiet room as we needed a good night sleep before an early rise. On the positive side, our double room had a pretty nice view of the mountains of northern Transylvania, at a distance though, and the neighborhood looked quite peaceful. The other thing was the dinner in the on-site restaurant where we were offered traditional Romanian cuisine meals and local dry wine. On the negative side, the parking lot turned out to be just a small area between the busy road and the hotel front wall, which can't be called a secure parking facility. I can't say that the hotel and the room were dirty but everything looked really outdated and in bad need of renovation. As a whole, the hotel and the restaurant looked so deserted that we thought that we were the only guests there. But at about midnight we were woken up by loud talks and laughter and smell of smoking coming from the downstairs room through an open balcony door. We came out to the balcony and asked the downstairs neighbours to keep quiet but the men replied in Romanian that they had paid for the room and could do whatever they wanted. So we just had to shut our balcony door, switch on the AC and try to go to sleep again. In the morning I reminded the receptionist of my special request for a quiet room which they promised to provide and which is not such a big favour taking in consideration plenty of empty rooms on the four floors of the hotel. The receptionist just raised his eyebows and said nothing. Of course, we'll never ever stay in Diana Hotel and we wouldn't recommend...

After spending on night there, I sincerely DO NOT RECOMMEND spending any nights there, I booked the apartment, the yellowish fake letter sofa was so dirty and ripped I was sick to even sit in it, the smell of the apartment was horrific, even with the windows opened all night the small persisted, at the bathroom I had a shower gel received free from the european help found. In the maine room I had a showcase with trinkets except there were no trinkets, I felt bad I didn’t bring any .The flor carpet was ripped allover. I slept with my on towel on the pillow. I rated with one star on booking.com and moved to another hotel. The second day, Mr Rusu ( I don’t know who it was ) had the audacity to call me on my private number to tell me that I'm making fun of his hard work. The conversation lasted about 3 minutes him telling me that the review was not fair, me telling him the issues that I had. At the end I had the filling I was scolded by parents…

My conclusion is that this establishment needs to be closed and renovated and managed by...

Relativ ok prin prisma faptului ca in acesata unitate sunt cazati mai tot timplul echipe de muncitori relocati de catre Leoni Bistrita.

Daca aveti nesansa sa prindeti cazare in acea perioada...... mai bine va orientati catre alternative ceva mai bine pozitionate, deoarece sunt sanse foarte mari sa aveti parte de scandaluri, tipete, injuraturi, urlete, altercatii, manele la maxim, fumat si nu doar tigari clasice in incinta, tot felul de personaje dubioasa care defileaza doar din chiloti pe holurile hotelului, mizerie in lift, etc.

Nu vreau sa fie inteles gresit, NU toti muncitorii relocati acolo sunt de o calitate indoielnica. Sunt si oameni de caracter, care isi vad de treaba lor, nu deranjeaza pe nimeni, nu au grija numanui, doar ca procentul acestor oameni de caracter este depasit de cel al nesimtitilor.

Camerele in sine sunt mari, spatioase, cu gemuri pe masura prin care patrunde lumina naturala, aveti si un mic balcon unde se poate sta la fumat.

Exista WiFi gratuit: in receptie, in separeuri, in restaurant, in sala de coferinte si pe fiecare etaj. Aici trebuie mentionat faptul ca daca in hotel sunt acele echipe de muncitori, WiFi-ul gratuit devine inutilizabil deoarece toti muncitorii sunt conectati la routerele gratuite iar viteza de acces devine execrabila.

Unele camera au aer conditionat, altele nu. Unele camere au TV vechi cu tub, altele au TV cu ecran plat. In oricare situatie diagonala TV-ul este mica raportata la dimensiunea camerei.

Baia este si ea surprinzator de mare, dar fara priza sau cel putin asa am prins eu (cazare pe etaj 1 camera 107).

Mobilierul insa este unul invechit si depasit.

Separeurile sunt cochete si intime in acelasi timp.

Sala de conferinte generoasa.

Restaurantul este ok, mancarea are gust si este comestibila, personalul amabil si dispus sa ajute in limita posibilitatilor.

Per ansamblu Hotel Diana reprezinta o solutie de avarie, aflata la periferia orasului, cand vine vorba de cazarea pentru a singura noapte daca nu cunosti orasul si nici nu ai chef sa stai sa cauti...