La Rocca Boutique Hotel 4 stele — Hotel in Craiova Metropolitan Area

I would’ve given them five stars due to their amenities and services. However they charged me twice for my two night stay and when I asked them for a refund on one transaction before I left, the receptionist said they will need to do it the next day because they need to find the receipt, and so I left my number with them. I had a train to catch so I trusted it would go through. After two days I still haven’t received my money or any calls from them, so I call them and they reassure me that they sent it and it will go through in two days. I have since called them three times and each time they say they have sent it, and yet I still have not received my refund. It’s been almost three weeks. It’s ridiculous and wildly unprofessional. I’m a traveling student and I usually stay at hostels but I decided to treat myself this one time and now I’ve been charged $180 USD instead of the $90 USD it should’ve been. I won’t be changing my review until I...

This boutique hotel reminds me Italy. Hotel was designed with small details that made my stay as pleasant as possible. I liked. Large and clean room with a large bed and very good mattress (I slept very well, like at home). I also had a balcony - a terrace with two armchairs and a table. What I didn't like were the insects that came from the balcony door. Maybe a net at the door was a good plus. Great bathroom, clean with quality cosmetics. I liked both the room and the hotel. Breakfast can be improved - I've found some yogurt, some cheese and omelette. Other clients had more on the table - I saw ham, tomatoes, salad. So I think it was bad luck. And the coffee machine was blocked - so I did not drink coffee because nobody fix it. Maybe I'm awake too late (8:10 am) . But overall, the hotel deserves for the facilities it offers and for the staff at the reception.||Breakfast. It should be adjusted for the number of guests staying...

The most interesting detail about this property is the fact that it isn’t a classic hotel, it has the feel of a five star resort with apartments. With it’s integrated swiming pool and dedicated parking, The Boutique Hotel La Rocca is a truly beautiful hotel. Although extremely functional and very well arranged the most impressive aspect of this hotel is it’s interior design. It has clearly been conceived by an interior architect and it full of luxurious details such as a barrisol ceiling in the main lobby and movable glass walls in the resaurant/ conference area. To finish my review, the feature that realy sets this place on the European map for awsome hotels is the attitude of the staff, never have I seen, in the whole of Romania, persons with such dedication and so client oriented as in the La Rocca Hotel Boutique. The personel is a game changer in this place! I recommend this place as the very best...