Portobella Airport Residences - Aparthotel Otopeni — Hotel in Otopeni

My stay was terrifying. I wanted to stay there because it's near the airport, so it was perfect for my connection flight. The owner of the apartment send me the wrong information about my apartment so we ended up with a opening a room with two guests already. The owner was not picking the phone. Thanks to Booking for quick resolve. Owner send me wrong apartment number and code to the apartment... We agreed that he will make a refund because of that. Then he canceled my stay through Booking so I can't contact him anymore and obviously, he didn't made a refund... I would not recommend that accommodation because of the way he...

Nice for the price. Room was comfortable and served our needs. There was extra pillows and blankets available which was nice. Instructions were easy to follow to enter the secured property and building and our hostess gave her name and number in case we needed anything. Not so great...There was a terrible smell in the elevator and the automatic light in the hallway only stayed on for a few seconds, not enough time to get the key and open the door. The door to the balcony had been left open and clean dishes hadn't been put away. There was only half a roll of toilet paper. Overall a fine...

SCAM! We did not receive the correct instructions to enter the room and in the middle of the night while we were expecting to check in properly and rest up before our flight, but ended up sleeping in our car. We contacted them by email and through a 3rd party and were not given any news up to 2h before our flight, and even the photos were not matching the description. We fought for a refund, they told us yes by email, and they told no for a refund to the third party, highly confusing system. Do not recommend it at all.

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