Our daughter and her husband chose this hotel for their wedding.||||The good points - location is good - up away from the main town so it is quiet and has stunning views of the mountains. The hotel is a small boutique style and on the whole in good condition. The rooms are large and spacious and everything worked.||||The beds were a bit odd, sort of comfortable but not that comfy. There was some strange mattress cover which was annoying and crunchy - every time you moved it woke you up - most odd! Felt like sleeping on straw.||||The staff were very pleasant and helpful - language was a problem but we all got what we needed in the end. Food was ok, but we only had breakfast really and it was a buffet, so not a lot could go wrong.||||As to the wedding, I think this was their first event, so there were a few hiccups, but the staff threw themselves into the spirit of the event. ||||The less good points - the owner was a bit odd. He wanted to argue about everything and really upset my daughter and husband (who is Serbian). Not sure why but he became very uncooperative and actually closed the disco early and stopped serving drinks etc. He also threatened to keep the deposit as a sink was leaking!!!||||He needs to get a grip - we had 80 or so guests, booked the whole hotel with people from the UK and Serbia to make sure we all had a good time, but his attitude has left a bad taste. Perhaps he was overwhelmed .... who knows - but full credit to the staff who carried on regardless and even danced and had fun at the party - that's the spirit we were looking for!||||As for Zlatibor, we are smitten. Such a lovely place and full of life - we had a ball in the local bars and would wholly recommend coming here. Although it was summer, we want to visit in the winter as this is a proper ski resort. The food is cheap and so...
Read moreVery pleasant experience from the very beginning! First of all, there is a private parking for the hotel’s guests, which means a lot! Receptionists was super friendly and very professional and helpful! Room is very nice! Bed is very good to sleep in and you will get a good rest! It was very peaceful and quiet during our 5 day stay! You have a lot of outlets in the room to charge your devices! There is also a mini bar! Bathroom is nice! Equipped with shower and a hairdryer! No toothpaste and toothbrushes included! So bring your own! You will have a shampoo and shower gel. Breakfast was nice and delicious. Mostly local meat products and pies! Also salads and coffee. You have apple and orange juice from the machine available for breakfast but not for dinner! And various fruits from the fruit basket! Honey and jam also! For dinner there will be soup! Cooked meals and burgers with fries and grilled veggies and salads! If you have children they will spend a lot of time in the play room! It is spacious and clean! There is also a pool and spa and salt room! Staff is very friendly and we will definitely come back in the summer! Highly...
Read moreThe room was in a terrible state — dirty walls, chipped paint, stained carpets, and a bathroom with broken tiles and fixtures falling out. Water in the bathroom was tepid at best. The hairdryer was just an empty plastic shell, and my room wasn’t cleaned at all during my stay. When I mentioned it to the front desk, they didn’t seem to care. I honestly started doubting the cleanliness of the sheets after everything. There was no kettle, tea, or coffee in the room, and after seeing the overall condition, I decided to skip the spa altogether. The room was of good size, but until the hotel makes some serious renovations, it’s best avoided — even a basic hostel would be a better choice. Judging by the photos on a popular booking site, hotel looks very nice, when in reality it isn't. People working there were kind - that is the only positive thing...
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