Beaufort West Garden Corner Guesthouse — Hotel in Beaufort West Local Municipality

I would like to bring to your attention the most uncomfortable and unhygienic accomodation I have stayed at with my family.

Upon arrival, no one informed us of the electricity and water issues of the town. At about 23h00 my daughters wanted to shower after swimming only to find out that there is no water in the taps. This created very, very unhygienic conditions in the bathroom as we could not flush the toilet the whole night and morning. When I tried to call the number provided for emergencies, no one answered it. My initial call started at 23h30 until 7h00 the next morning and no one answered the phone. I wondered how they would have helped if it was a real emergency.

Seeing how this establishment handles complaint, I have further forwarded this complaint to...

I was a female traveling alone with my 2 staffies and Garden Corner Guesthouse was my savior at the last min. The accommodation I booked a few weeks ago was not the best place for my dogs with animals roaming everywhere. ||I phoned Garden Corner Guesthouse and they could accommodate me within 30min. There is a nice shady garden where I could walk with my dogs after being in the car most of the day. My older dog was fine off leash but my younger one I kept on leash not to bother the other guests.||Reception was welcoming and friendly. The accommodation was clean and safe. ||Thank you! You guys helped me greatly and reduced my stress off driving/moving down to...

We slept over last week for 1 night. The kitchen wash basin was full with old cooking oil. Bathroom was also not wiped up, dirty. The fridge was dirty inside too. The broken furniture in the self catering unit needs to be replace urgently. I would throw it out!!!! Not up to standard. On the kitchen basin a piece of old rusty pot scrapper was laying there. I didnt even wanted to touch anything. Something so old and rusty should be in a bin. I was definitely waisting my money on this place. I had to call the lady on duty (reception) and she cleaned the dirty stuff. Very dissapointing self...