Perfect Hideaways — Hotel in Bergvliet

Review of Perfect Hideaways

Over the past two years, my wife and I have booked three highly recommended Perfect Hideaways properties—located on the West Coast, in McGregor, and in Greyton. Unfortunately, despite their promising descriptions, we found them to be standard at best and overpriced.

These homes are marketed as “handpicked with outstanding architecture, gorgeous interiors, and unsurpassed locations”, but in reality, they fell short of expectations. Compared to similar listings on platforms like Airbnb and Lekkeslaap, these properties were 30-40% more expensive, seemingly just for the branding of Perfect Hideaways.

A recurring issue across all three stays was neglected facilities. Unlike platforms with review systems (such as Airbnb), Perfect Hideaways does not offer guests a way to provide feedback. This lack of accountability means homeowners have little incentive to update or maintain their properties, and Perfect Hideaways does not seem to ensure that their listings reflect reality.

Example: Our Stay at Greyton Mountain House Pros: ✔ Well-located with a spacious layout ✔ Plenty of appliances, cutlery, and crockery

Cons: ✖ Extremely expensive – R10,000 per night for 4 adults out of season (similar quality homes range from R4,000 – R6,000 per night) ✖ Invasive security camera – Overlooking the pool and entertainment area (we had to cover it with a towel) ✖ Load-shedding issues – The inverter did not work, and there were no backup lights or candles (we had to buy emergency lamps ourselves) ✖ Electrical problems – Power kept tripping due to a faulty light switch that I had to locate and turn off ✖ Non-functional television

Given these experiences, I do not recommend Perfect Hideaways and will not be using their...

Mandi and the team at Perfect Hideaways were incredible in helping organise our elopement and honeymoon trip. Having never been to Africa we weren’t sure what to expect, however the Perfect Hideaways team couldn’t have made it easier and our suggested accomodation and wedding venue were immaculate. Clear and consistent advice throughout the process was valued in what could have been a very stressful experience. I couldn’t speak more highly of Perfect Hideaways if you’re looking to make a very...

I am hoping to change this rating. I have tried to book a weekend in Churchhaven for our family. It is near impossible. We haven't received much feedback and are even open with our dates. I am unsure what the problem is here. Why can't we just directly book online? It seems very much like a system where if you aren't already an existing client of this company, your money is no good there. Extremely...