The Birdhouse Bed and Breakfast #NO Loadshedding # Solar Energy — Hotel in Eastern Cape

What an exquisite establishment! Friendly and helpful staff made my stay easy and enjoyable! The apartment was spacious , with a full bathroom. The rest of the apartment is well equipped, however , a full DSTV bouquet would have been an absolute pleasure to enjoyed. The pool area is absolutely gorgeous with lush trees and beautiful gardens! The breakfast is an absolute winner , and recommended. HOWEVER , as a NON-SMOKER , when I entered my apartment, i could smell a cigarette odour. Further , as smoking is obviously encouraged, ashtrays are placed on benches on the communal balconies. Needless to say that during my 8 day stay , I was a passive smoker , if which I absolutely despise. Many early mornings I was awoken by the the smell of cigarette smoke. The legal right of non-smokers need to be protected! Secondly, the sofas in my apartment is in need of steam cleaning as it is smelly and on the sides of the seating area on the sofas, a lot of previous dirt was found . Vacuum cleaning will help , too . Lastly , the establishment is a little paradise and if , my concerns are addressed , of which are reasonable, I would highly recommend THE BIRDHOUSE BED ...

Overall nice and clean place, with an accommodating owner. There were only a few issues that if addressed would have made the overall stay much better:

The staff kept speaking to us in Xhosa despite repeatedly indicating we didn't understand the language.

There is no bin in the bathroom, which makes for an uncomfortable situation for female guests having to discard femine products in the bin in the main room (this is especially awkward when the room is shared with 2 (or more) people, as was the case with us).

The room appeared to be cleaned daily which was great, however we had closed the curtains upon leaving, only to find all the curtains opened upon return leaving electronic devices we left charging exposed to anyone passing by the room.

Lastly, despite the room being cleaned the bin was not being emptied. On the second day when the bin was full, we removed the full bin liner, placed a new bag in the bin tied the full bag, and placed it next to the bin to be taken away. Upon return at the end of the day the bag we had placed in the bin, was removed, the full bag was placed inside it and both bags were left...

The owner and staff went out of their way to accommodate my parents and me, my mom is crippled, we already checked out of 2 other places because it was so uncomfortable for her she was near tears. The breakfast was fabulous, food was hot, filter coffee great! They made a plan to park our car right in front of the room. My parents smile reached their eyes for the first time this holiday. They couldn't believe they were staying in this grand rustic thatched manor and being able to get inside pain-free!!! Prices were unbelievably economical that pensioners could afford it! Thank you Bird House!...