I was dropped at BlackBrick Bedfordview straight from a world-renowned rehab that tossed me aside—crutches, wheelchair, luggage, and all. I expected more disappointment. Instead, Puleng met me at reception and immediately flipped the script: quick check-in, genuine concern for my injury, and the kind of professionalism I paid extra for yet never received at the facility I’d left behind.
Every interaction since has confirmed it wasn’t a one-off. Housekeeping times line up perfectly, security greets me by name, and extending my stay took a single polite request—no paperwork labyrinth, no eye-rolls. Puleng leads by example, and the rest of the team matches her standard.
I’m grateful for the clean rooms, reliable Wi-Fi, and peace of mind, but above all I’m grateful for staff who treat guests like valued human beings, not invoice numbers. If you need accommodation in Bedfordview—whether you’re recovering, on business, or simply want a place where service still means something—make your reservation here and experience it...
Read moreBlackBrick Hotel Befordview is a wonderful place to relax , unwind and enjoy tranquility. A group of friends and myself were there for a farewell celebration and we had such an amazing experience. The food was great and the service was spectacular. Unfortunately , later on that day I accidentally twisted my ankle and the waiters/waitresses there were so supportive and made sure I was comfortable by providing some ice for the ankle and carried me to the uber as well. I would 100% recommend this hotel. The views are great and they care about the safety &comfortability of...
Read moreHi I had a wonderful stay at your hotel , everything was wonderful I can't complain.i like the fact that the stuff is honest.we like went out with my family Saturday morning and came back late,we left some money in the room we came back and found it the way we left it,big up to the lady who was cleaning our room..
On Sunday when we checked out we forgot our Bible thanks to Nokuthula who rash to reception to inform that we forgot something , thanks to the great service to everyone .. besides the smell of sewage...
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