i-Lollo Lodge — Hotel in Kouga Local Municipality

The property is run by a married couple. The man is extremely arrogant and rude. Here is a list of points that describe why that individual kicked me out with no reason:

I asked what time should I check out, the lady said by 10:30 AM. I asked if I could stay a longer (we didn’t specify until what time) to finish some work on my laptop prior to my departure. She agreed that I could stay in the common room (there is a table, a plug, and the wifi connection works better than in the room, where it is poor). In order to make things easier for them, I have left the room before the checkout time (around 9:15 AM rather than 10:30 AM) so that the cleaning lady could access it. That was a reasonable agreement with flexibility from both sides. Around 10:30 AM the lady leaves the property. I’m sitting in the common room (the hotel is empty, there are no other customers). At 12 AM the man comes to me with an unpleasant attitude and asks me when am I going to leave. I kindly reply “I will leave in the next 30 minutes, would that be a problem?”. He says that any guest that stays after 11 AM is expected to pay for one more night, and that if they did allow everyone to stay longer the house would become messy (again, there was NOBODY else around!). I explained the arrangement I had with his wife, but he stressed again that if I stayed after 11 AM I should have paid for one more night. (until that point, I have been the kindest and most smiley and polite guest a hotel could ever have). In a serious tone I tell him that he is being rude, and that I would live in the next 5 minutes. He gets crossed, he starts shouting “I ask you to leave right now”, and than he keeps repeating multiple times “leave now, leave now, I said leave now!”, without even giving me time to put the laptop in my backpack. I pack, and on my way to the door I tell him (still using a civilised tone) that he is ignorant and extremely impolite, and that he should learn how to deal with customers. I have never been treated so poorly in my life, with NO REASON!!! I told him that I will give an extremely poor review…at that point he apologises and wants to shake my hand, saying that the reason why he was rude is that when he asked me what time I was leaving, the way I replied was “careless”. He just tried to avoid the negative review. The owner is an awful person, who started an argument just to show that he was the boss in the house (as if anybody questioned it at all?!). Stay away from such kind of negative and arrogant people (you can meet much more lovely human beings in other...

I-Lollo Lodge is a hidden gem located just steps from where the Kromme River meets the Indian Ocean. The setting is simply idyllic, with breathtaking views of the river, ocean, and surrounding mountains. The lodge’s location is perfect for both relaxation and adventure, offering easy access to sandy shores and a variety of activities, such as water sports, swimming, fishing, walking, and birdwatching.

Ann, the host, was incredibly welcoming and made us feel right at home. Her attention to detail and warm hospitality added to the overall experience. The breakfast was delightful, providing the perfect start to each day.

Whether you're looking to unwind in nature or enjoy some outdoor activities, I-Lollo Lodge is the ideal choice. Highly recommended for a...

Great location; Nice rooms; Delicious breakfast. Friendly, supportive owner. However, there was an incident that negatively infuenced our stay: I thougt the location was safe, but, as the owner admitted. one of the maids was stealing stuff from the guests rooms (including ours). The owner promissed to reimburse the waiste, but actually has never done it. Its a big shame! Otherwise I would rate this place as 4 stars.. but considering this incident Id rather warn you not to...